Estate Services Officer

Stonewater Careers; England; Remote; GBP 28,000; Full time

Job summary

A housing association in the United Kingdom is seeking an Estate Services Officer to support high-quality estate services. The role involves coordinating contracts, managing queries, and ensuring regulatory compliance. A strong passion for customer service and detail orientation is essential. This position is home-based with travel within the South East, offering a salary of £27,850 plus car allowance.

Responsibilities

• Coordinating and supporting the delivery of estate services contracts.
• Leading on service queries, complaints, and contractor performance.
• Managing estate asset data and supporting national programmes like cyclical tree maintenance.
• Ensuring compliance with health, safety, and regulatory standards.

Job description

Estate Services Officer

Location : Home Based, with travel within the South East (predominantly Surrey & Sussex)

Salary : £27,850 per annum + Car Allowance

Vacancy Type : Full Time

Closing Date : 9th December 2025

Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine?

Part of the Stonewater Group, Mount Green Housing Association meets peoples housing needs across Surrey and North Sussex through the delivery of a local service to its residents.

Were looking for an Estate Services Officer to support the delivery of high-quality estate services to our residents. This is a fantastic opportunity to play a key role in shaping the way we manage and improve our estates, ensuring they remain safe, welcoming, and well-maintained.

What youll be doing

• Coordinating and supporting the delivery of estate services contracts.
• Leading on service queries, complaints, and contractor performance.
• Managing estate asset data and supporting national programmes like cyclical tree maintenance.
• Ensuring compliance with health, safety, and regulatory standards.

Collaborating across teams ...