Estate Branch Administrator: Growth, Training & Impact

The New Homes Group; Shirley; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading estate agency in Shirley is seeking a motivated Branch Administrator to support their sales team. The role involves managing customer enquiries, maintaining accurate records, and ensuring compliance in a fast-paced environment. Ideal candidates will have strong IT skills and be detail-oriented, with a focus on customer service. This position provides excellent training opportunities and encourages diversity in applications.

Benefits

Industry leading training and development

Opportunities for progression

Team incentives

Qualifications

• Preferably experience as an Administrator / Secretary or similar role.
• Comfortable in a client-facing role.
• Commitment to compliance, accuracy, and data integrity.

Responsibilities

• Support the sales team with essential administrative duties.
• Upload property details onto major property portals accurately.
• Manage customer enquiries in branch and over the phone.

Skills

Customer focused

Strong IT literacy (MS Office)

Excellent verbal and written communication skills

Resilient and detail-oriented

Organized and able to prioritize

Job description

A leading estate agency in Shirley is seeking a motivated Branch Administrator to support their sales team. The role involves managing customer enquiries, maintaining accurate records, and ensuring compliance in a fast-paced environment. Ideal candidates will have strong IT skills and be detail-oriented, with a focus on customer service. This position provides excellent training opportunities and encourages diversity in applications.