Estate Assistant

The Guinness Partnership; Greater London; On-site; GBP 26,000; Full time

Job summary

A leading residential services provider is seeking an Estate Assistant in London to deliver high-quality grounds maintenance services. You will be responsible for cleaning, gardening, and ensuring compliance with standards while representing the organization positively. Ideal candidates will have experience in grounds maintenance, excellent customer service skills, and knowledge of health and safety regulations. This full-time role offers a competitive salary along with an impressive benefits package including healthcare and holiday allowances.

Benefits

Competitive salary of £25,845 per annum

25 Days Holiday + Bank Holidays

Healthcare Cashback Plan

Pension Contributions up to 9%

Cycle to Work Scheme

Qualifications

• Experience delivering grounds maintenance across various sites.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Knowledge of lawn, shrub, and plant care.

Responsibilities

• Provide high-quality cleaning, gardening and grounds maintenance services.
• Ensure compliance with agreed standards and specifications.
• Foster positive relationships with customers and report maintenance issues.

Skills

Grounds maintenance experience

Customer service skills

Knowledge of Health & Safety legislation

Ability to work effectively in a team

Job description

Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning.

We have an opportunity for an Estate Assistant to join our team at Stamford Hill, London on a permanent, full-time basis.

You will provide a high-quality cleaning, gardening & grounds maintenance service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained.

You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.

What we’re looking for

We are a customer‑focussed organisation so we know that how we do things is just as important as what we do.

You will notonly be an experienced Grounds Maintenance Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate:

• Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.
• Experience and knowledge of lawn, shrub and plant care.
• Proven experience of achieving high levels of customer satisfaction.
• Ability to carry out physical tasks within Health & Safety guidelines.
• Ability to work effectively within a team and without high levels of supervision.
• Knowledge of Health & Safety legislation, Including COSHH and PPE.

The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes:

• Competitive salary of £25,845 per annum.
• Hours of work are Monday to Friday, 35 hours per week.
• 25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service, plus Partnership Days.
• Healthcare Cashback Plan.
• Pension Contributions – up to 9% matching contributions.
• 3 x Life Assurance.
• Cycle to Work Scheme.
• Employee Assistance Programme which includes access to face‑to‑face counselling, a stress helpline and tax, fitness and childcare advice.
• A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out.

If this sounds like the role that you are looking for, we would love to hear from you, apply today!

Role Profile: https://jobs.guinness.org.uk/rps/EstateAssistant.pdf