EPR Senior Change Agent

Norfolk and Norwich University Hospital; Norwich; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

A leading healthcare provider in Norwich seeks a Senior Change Agent to support digital transformation. You will work with a dynamic team to enhance patient care across multiple initiatives. Ideal candidates will have a degree or equivalent experience and significant supervisory skills. This is a full-time fixed-term role with flexible working options and offers competitive salaries ranging from £31,049 to £37,796.

Benefits

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Free Park & Ride service

On-site Nursery

Flexible staff bank

Qualifications

• Significant experience of managing and supervising groups of staff.

Responsibilities

• Work on innovative projects improving patient experience.
• Collaborate with a multi-disciplinary team.

Skills

Excellent organisational and time management skills

Ability to analyse complex data and problem solve

Ability to multitask and deal with interruptions

Understanding and commitment to Equality, Diversity, and Inclusion

Effective role model demonstrating PRIDE values

Ability to lead and motivate others

Education

Minimum degree level or equivalent experience

Job description

We have embarked on a programme to implement a single Electronic Patient Record (EPR) as part of the NHS digital health ongoing initiative across the Norfolk and Waveney Acute Hospital Collaborative (NWAHC). The collaborative is made up of three acute hospitals in Norfolk and Waveney;

James Paget University Hospitals NHS Foundation Trust (JPUH)

Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH)

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust (QEH)

This is a unique opportunity to contribute your skills and expertise to create a meaningful impact on the health and well-being of individuals throughout Norfolk and Waveney. We are dedicated to advancing our digital capabilities in alignment with our long-term strategic goals, ensuring a high standard of patient care and safety for our diverse communities.

The acute hospitals in Norfolk are a vital part of the health and social care system. Our digital mission is an essential part of our transformation into a post-modern healthcare system.

Main duties of the job

We are excited to invite passionate change professionals to join our dynamic Digital Health Team at Norfolk & Norwich University Hospital. This opportunity is available on a Secondment or Fixed Term Contract until March 2026.

As a Senior Change Agent you will be supporting and facilitating Change Management, and Transformation activities at the NNUH.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH's 'PRIDE' values of People focused, Respect, Dedication, Integrity and Excellence.

In collaboration with colleagues at James Paget University Hospitals, Norfolk and Norwich University Hospital, and Queen Elizabeth Hospital, you will play a crucial role in developing and implementing the Electronic Patient Record (EPR) solution.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity

We can offer you the full range of NHS benefits/discounts and in addition:

• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job responsibilities

• Opportunity to work on a wide range of innovative projects, which improve patient experience and outcomes.
• Flexibility to work within a collaborative office space at Norfolk County Hall, Rouen Road, at the main hospital and from home.
• Work with a multi-disciplinary team of experienced Project Managers, Clinicians, Technicians, Clinical Change Leads and Change Agents.

Person Specification

Qualifications

• Good standard of general education (minimum degree level or equivalent experience).

Experience

• Significant experience of managing and supervising groups of staff.

Skills

• Excellent organisational and time management skills
• Ability to analyse complex data and problem solve
• Ability to multitask and deal with frequent interruptions and interventions when carrying out complex tasks
• Demonstrates understanding and commitment to Equality, Diversity, and Inclusion.
• Effective role model, demonstrating NNUH's PRIDE values of People focused, Respect, Integrity, Dedication and Excellence.
• Ability to lead, motivate and encourage others in a team and handle staff issues with a firm but tactful approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£31,049 to £37,796 a yearPer annum (Pro rate)

Contract

Fixed term

Duration

6 months

Working pattern

Full-time,Home or remote working,Compressed hours