Entry-Level IT Support Engineer – Training & Certifications

Bennett and Game Recruitment LTD; England; On-site; GBP 26,000 - 35,000; Full time

Job summary

A recruitment agency is looking for a Junior Engineer for an IT & Cyber Security company in Waterlooville, UK. This role offers on-the-job training and national certifications, ideal for those looking to grow into 2nd and 3rd Line Support Engineer roles. Candidates should have a genuine interest in IT, good communication skills, and a friendly attitude. The salary ranges from 26,000 to 35,000 depending on experience, and benefits include 28 days holiday and full training.

Benefits

28 days holiday (inclusive of bank holidays)

Full on the job training and certifications

Qualifications

• Willingness to learn and grow within the IT sector.
• Exposure to IT support or customer service is a plus.
• Ability to follow processes and procedures.

Responsibilities

• Respond to incoming support requests via phone, email, and ticketing system.
• Log and triage tickets accurately.
• Resolve straightforward technical issues.

Skills

Interest in IT

Communication skills

Attention to detail

Professional attitude

Self-motivation

Job description

A recruitment agency is looking for a Junior Engineer for an IT & Cyber Security company in Waterlooville, UK. This role offers on-the-job training and national certifications, ideal for those looking to grow into 2nd and 3rd Line Support Engineer roles. Candidates should have a genuine interest in IT, good communication skills, and a friendly attitude. The salary ranges from 26,000 to 35,000 depending on experience, and benefits include 28 days holiday and full training.