JOB DESCRIPTION
Architect – Enterprise Identity
Details
- Business area: Identity
- Job level: Subject matter expert
- Location: Home-based
- Reporting to: Practice Lead
- Direct reports (if applicable): N/A
Job Purpose
The key purpose of this role is to contribute towards the success of the Identity Practice & Kocho. Successfully designing and delivering client facing solutions, workshops and services. A key influencer inputting into service improvements and new service offerings. Specifically, responsible for defining, planning and designing architecture of defined client projects, service improvements and any other Kocho offerings. Must take ownership in managing own workload, daily tasks and acting alongside the Project Lead and Consultants as the technical expert to clients. May take on additional responsibilities including Practice development, mentoring, recruitment and designing new service offerings.
Key responsibilities of the role
- Leadership
- Coordinate with relevant vendors and partners-Product owner of key supplier technology
- Nurture and enhance Microsoft partnership. Intended for this position to be key focal point.
- Provide technical leadership through depth and breadth of knowledge.
- Provide professional leadership through attention to quality and client satisfaction.
- Ability to take guidance from Practice Heads and leaders to deliver successful solutions to clients.
- Ability to work collaboratively with Consultants, Project Managers and Account Managers to enhance Kocho reputation and drive improvements.
- Support the Practice Head acting as an advisor from a technical perspective.
- Mentoring or service development may be required as additional responsibilities.
- Technical specialism
- Expert in Identity and Access Lifecycle and Governance
- Entra ID, Azure, PIM, PAM, IGA, MIM
- Keep up to date with technical developments in the industry and advise on business impact.
- Participate in early adopter engagements with Microsoft and provide constructive feedback. Microsoft Focal point
- Self-directive learner of technologies and methodologies to support best practice.
- Proactive driver of knowledge share across the business.
- Ability to adapt technical communications to excite and delight the client.
- Business operations
- Ability to work effectively with internal systems.
- Effective resource and time management with a commercial approach to work.
- Take ownership of project deliverables and impact, providing a critical view.
- Working remotely, on client site or other; applying an agile approach to business and client needs.
- Delivery and KPIs
- Manage the definition, planning and design of client solutions performing code and design reviews with Consultants.
- Work closely with clients to define and develop requirements.
- Work closely with Sales team and Consultants to provide technical components to proposals.
- Active lead in design, strategy and approach of defined projects and service offerings.
- Taking ownership in delivering workshops, requirements gathering and presenting solutions.
- Ability to listen, absorb and act on information.
- Communicate technical solutions in a clear, and concise approach for a variety of audiences from both a technical and business background.
- Communicate status reports to Project Managers and key stakeholders.
- Produce well written and professional documentation.
- Knowledge sharing champion – responding to queries, mentoring, delivering internal & external workshops, briefing papers and actively engage in new developments.
- Active involvement in the development of new service offerings, procedures, techniques and policies.
- Always ensuring high quality is evident across all aspects of work.
Skills and experience
Essential
- Identity, Access and Governance Management capability
- Highly competent commercial experience in design, planning, defining & delivering Identity Management Solutions.
- Client facing experience
- Strong knowledge & experience of:
- Entra ID
- Microsoft365
- Complex joiners, movers and leavers processes with an impact on identity and access
Desirable
- Microsoft Identity Manager
- Microsoft certifications
- Agile project delivery
Personal attributes
- Passion
- Demonstrate passion and knowledge of the business service offerings.
- Promote company’s vision and values.
- Hunger for technology, keeping up to date with the industry.
- Demonstrate new and innovative solutions.
- Expertise
- A Client focused commercial approach to work with a drive for results and creative problem-solving.
- Ability to plan, organise and make effective business decisions.
- A holistic view of the business with a focus on the bigger picture.
- Methodologies
- Ability to manage and follow systems, processes and procedures supporting best practice.
- Support and promote an agile way of working.
- Works on their own initiative resolving solutions independently as well as part of a team.
- Communication
- Respectful of opinions of our stakeholders, partners, colleagues and clients.
- Delight clients with knowledge and approach.
- Doing the right thing and acting in the interests of the wider group.
- Relationships
- Key internal stakeholders – Practice Heads, Projects, Operations, Consultants (all levels) and Sales.
- Key external stakeholders – Clients, Partners, Prospects and Suppliers.
- Ability to work well as a team and individual.
- Leadership
- Ability to assist leaders in the business.
- Take the lead and promote knowledge share across the business.
- Act as a mentor for junior members of staff and/ or subject matter expert across the business.
- Adaptability
- Ability to respond and react positively to change and pace.
- Ability to listen, absorb and act on information relevant to the role.