Enrolment & Graduation Coordinator

Birmingham City University; Birmingham; On-site; GBP 28,000 - 33,000; Full time

Job summary

A major educational institution in Birmingham is looking for three proactive Enrolment & Graduation Coordinators. In this role, you will coordinate the administration of enrolment and graduation, support events, and ensure compliance with university policies. Ideal candidates will have strong organizational and communication skills, be experienced in administration within a busy environment, and proficient in Microsoft Office. This full-time position offers a salary ranging from £28,287 to £32,006 per annum.

Qualifications

• Experience in administration or coordination within a busy office environment.
• Knowledge of University regulations and procedures, preferably related to enrolment or graduation.
• The ability to work accurately and efficiently under pressure.

Responsibilities

• Coordinate the day-to-day administration of enrolment and graduation processes.
• Liaise with academic and professional services teams.
• Assist with the preparation and distribution of enrolment and graduation communications.

Skills

Organisational skills

Attention to detail

Effective communication

Customer service skills

Proficiency in Microsoft Office

Tools

Student information systems

Microsoft Excel

Microsoft Word

Job description

Department Student Services Location Birmingham, West Midlands Salary £28,287 to £32,006per annum Permanent Post Type Full Time Release Date 03 December 2025 Closing Date 23.59 hours GMT on Wednesday 31 December 2025 Reference S125002-R

Birmingham City University is seeking three organised and proactive Enrolment & Graduation Coordinators to support the delivery of enrolment and graduation processes and events. You will work closely with the Enrolment & Graduation Officer, programme administrators and the events team to ensure all activities comply with University regulations and provide a positive experience for students and staff.

Your responsibilities will include:

• Coordinate the day-to-day administration of enrolment and graduation processes.
• Liaise with academic and professional services teams to ensure smooth delivery of activities.
• Support the planning and execution of graduation ceremonies in collaboration with the events team.
• Maintain accurate records and documentation relating to enrolment and graduation.
• Respond to enquiries from students and staff regarding procedures.
• Assist with the preparation and distribution of enrolment and graduation communications.
• Support process improvements and implement changes as required.
• Ensure compliance with University policies and regulations during all activities.
• Assist in the preparation of reports and data analysis related to enrolment and graduation.
• Provide cover and support for other team members during peak periods or absences.
• Support University events such as enrolment, graduation, open days, and clearing.

The Enrolment & Graduation Coordinator will have:

• Experience in administration or coordination within a busy office environment.
• Strong organisational skills, attention to detail and ability to manage competing priorities.
• Effective communication skills with students, colleagues, and external stakeholders.
• Knowledge of University regulations and procedures, preferably related to enrolment or graduation.
• Experience using student information systems or similar databases.
• Customer service skills and a student-focused approach.
• The ability to work accurately and efficiently under pressure.
• Proficiency in Microsoft Office, especially Excel and Word.

We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.