Enrollment Outreach Officer

GEDU Global Education; Henley-in-Arden; On-site; GBP 30,000 - 40,000; Full time

Job summary

An educational institution is seeking a Student Recruitment Officer to promote its programs and assist prospective students through the admissions process. Responsibilities include developing recruitment strategies, providing vital program information, conducting presentations, and utilising CRM systems to manage prospective student inquiries. The ideal candidate should possess excellent communication skills, knowledge of admission processes, and a flexible approach to working hours. This role offers competitive benefits, including annual leave and a performance bonus.

Benefits

25 days annual leave, plus 8 public holidays

Extra leave based on years of service

Flexible Benefits: Cycle to Work, Workplace Nursery

Employee referral scheme with £500 award

Discretionary annual performance bonus

Qualifications

• Ability to effectively engage with diverse audiences.
• Familiarity with data analysis and reporting is a plus.

Responsibilities

• Develop and implement student recruitment strategies.
• Serve as the point of contact for prospective students.
• Provide information about academic programs and admissions.
• Conduct presentations and campus tours.
• Utilise CRM systems to track prospective students.
• Assist with the application process and review applications.
• Collaborate with the admissions team for evaluation.

Skills

Excellent verbal and written communication skills

Knowledge of the education landscape

Proficiency in digital platforms and CRM systems

Flexibility to work evenings and weekends

Strong interpersonal skills

Self-motivated and goal-oriented

Job description

Location: Birmingham, England, United Kingdom

Contract: Permanent

This role is not eligible for visa sponsorship!

As a Student Recruitment Officer, you will be responsible for promoting our institution to prospective students and assisting them throughout the admissions process. Your primary goal will be to promote the Student Referral scheme and attract talented individuals, guiding them towards enrolling onto our academic programs.

What the role involves:

• Develop and implement effective student recruitment strategies to achieve enrolment targets and attract a diverse pool of applicants.
• Serve as the primary point of contact for prospective students, responding to inquiries via phone, email, social media, and in-person meetings.
• Provide detailed information about our institution's academic programs, admission requirements, scholarships, campus facilities, and student life to prospective students.
• Conduct presentations, campus tours, and information sessions for groups and individuals to showcase our institution and its offerings.
• Utilise CRM systems or other designated tools to track and follow up with prospective students, ensuring timely and personalized communication throughout the enrolment process.
• Assist prospective students with the application process, including reviewing applications and providing guidance on required documents.
• Collaborate with the admissions team to review applications, conduct interviews, and participate in the selection process, ensuring a fair and comprehensive evaluation of prospective students.

About you:

• Excellent verbal and written communication skills, with the ability to effectively engage with diverse audiences.
• Knowledge of the education landscape, admission processes, and financial aid options.
• Proficiency in using various digital platforms, social media, and CRM systems for recruitment purposes.
• Flexibility to work evenings, weekends, and travel to attend recruitment events as required.
• Familiarity with data analysis and reporting is a plus.
• Strong interpersonal skills, with the ability to build relationships and work collaboratively with colleagues, students and educational partners.
• Self‑motivated and goal‑oriented with a passion for helping students achieve their educational goals.

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1‑day extra leave per year of service, up to a maximum of 5 days
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.