Engineering Officer

Serco Group Plc; Colney; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading facilities management company is seeking a technical officer to manage and develop maintenance services for mechanical and electrical systems within healthcare facilities. You will oversee compliance with regulations and ensure high-quality service delivery. Ideal candidates will have relevant engineering qualifications and experience in building services. The role offers diverse benefits and development opportunities in a supportive environment.

Benefits

Up to 6% contributory pension scheme

25 days annual leave plus bank holidays

Employee Assistance Programme

Health and wellbeing support benefits

Access to discounts and exclusive deals

Commitment to professional development

Qualifications

• Proven experience of working in a similar environment.
• Knowledge and understanding of Building Services.
• Understanding high level technical systems.
• Disability Confident employer status.

Responsibilities

• Manage and develop Estates Policies and Procedures.
• Organize and coordinate critical maintenance shutdowns.
• Carry out maintenance, repair, commissioning, or calibration.
• Ensure compliance with Serco Policies & Procedures.
• Manage, develop, and review Health & Safety systems.
• Ensure adequate training for Estates Staff.
• Monitor working standards of Estates Staff.

Skills

People management skills

Communication skills

Customer service skills

Computer literacy

Education

Completion of a recognized Engineering or Electrical Apprenticeship

City & Guilds / BTEC certification

Job description

Overview

To manage and develop a wide range of systems of work and provide high level technical services to enable the safe, efficient and effective maintenance of the mechanical and electrical services and equipment within the hospital. To ensure that the Hospital Building, Fabric, Plant, Services and Equipment are maintained to a high standard to ensure continued efficiency, safety and reliability and to safeguard the future long term serviceability of the Estate as contractually required by Serco, Octagon and the Norfolk & Norwich NHS Trust. To ensure safety at all times. To assess all aspects of tasks at all times and take appropriate actions. To know when to request advice or assistance. To understand own limitations. To balance and prioritise the work load with the Workforce. To interpret Statutory, Mandatory and Best Practice documentation relevant to the Estates Function. To be able to communicate effectively with the Workforce, Supervisors, fellow Technical Officers and Managers within Serco. To be able to communicate politely with Trust Staff, i.e. inform relevant people of work to be carried out, and informing of work status and potential unavailability of equipment or service. To understand and be involved with the contractual relationship between Serco, Octagon and the Trust.

Main Accountabilities

• To manage and develop Estates Policies and Procedures
• To hold Authorised Person Status in at least one discipline
• To organise and coordinate critical maintenance shutdowns
• To carry out high level maintenance, repair, commissioning or calibration to a wide range of Plant, Services or Equipment
• To interpret Statutory, Mandatory and Best Practice documentation and implement compliant procedures
• To ensure that all work is carried out in accordance with all relevant Serco Policies & Procedures, Work Place Regulations and Best Practice Guidelines
• To manage, develop and review Health & Safety systems, work instructions and working practices
• To actively participate in the operation and development of the Computerised Asset & Labour Control System
• To take part in various Estates Audits
• To ensure that Estates Staff are adequately trained for required tasks
• To monitor working standards of Estates Staff
• To issue Permits to Work to, and monitor the work of Sub Contractors
• To manage certain Sub Contracts
• To work in a safe and responsible manner with full regard for own and other's safety at all times
• To be prepared to attend work or work beyond expected finishing time in exceptional circumstances
• To be prepared to carry out Technician's and Craftsperson's duties in the event of certain maintenance shutdowns
• To attend on-site and off-site training as required
• To be aware of how the Engineering Officer's Role influences Serco's Norfolk & Norwich Contract and the wider company objectives

Qualifications and Skills

• Completion of a recognised appropriate Engineering or Electrical Apprenticeship or other relevant structured Training Program
• Appropriate City & Guilds and or BTEC certification
• Proven experience of working in a similar environment
• Knowledge and understanding of Building Services
• Good People management skills
• Good communication and customer service skills
• Computer literacy
• Comprehensive knowledge & understanding of high level technical systems, Disability Confident
• About Disability Confident
• A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Benefits

• Up to 6% contributory pension scheme.
• 25 days annual leave plus bank holidays.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Plans, and more.
• Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
• A fantastic culture and supportive team where you\'ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
• Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
• Interesting and enjoyable work.
• Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.