Engagement & Communications Specialist

West Midlands Metro; Wednesbury; On-site; GBP 30,000; Full time

Job summary

A prominent urban transport organization in Wednesbury is seeking a Communications & Engagement Officer to enhance internal and customer communications across the network. You will manage engagement initiatives, develop informative content, and work closely with various teams to maintain effective communication. The ideal candidate will hold a degree or equivalent experience and possess strong communication skills to create a positive and inclusive atmosphere. Join us and help shape the future of urban transport in the West Midlands!

Benefits

MML Pension

25 days holiday + Bank Holidays

Free tram & NX Bus travel for you and your partner

Qualifications

• You must possess excellent written and verbal communication skills.
• Degree-level education or equivalent experience is required.
• A confident approach to tailoring communications for various audiences.

Responsibilities

• Develop and deliver annual colleague engagement plans and initiatives.
• Coordinate colleague engagement activities and forums.
• Produce customer-facing content across the Metro network.

Skills

Excellent written and verbal communication skills

Strong interpersonal skills

Organisational skills

Ability to work independently

Solution-focused mindset

Education

Degree-level education or equivalent experience

Job description

A prominent urban transport organization in Wednesbury is seeking a Communications & Engagement Officer to enhance internal and customer communications across the network. You will manage engagement initiatives, develop informative content, and work closely with various teams to maintain effective communication. The ideal candidate will hold a degree or equivalent experience and possess strong communication skills to create a positive and inclusive atmosphere. Join us and help shape the future of urban transport in the West Midlands!