Engagement and Progression Officer

Cornwall College Group; St. Austell; On-site; GBP 25,000; Part time

Job summary

A leading educational institution in St. Austell is seeking an Engagement and Progression Officer. This role involves supporting students from application through to progression, providing welfare support, and promoting wellbeing. The ideal candidate will have relevant qualifications, mentoring experience, and strong IT skills. This position offers flexible working hours and excellent staff benefits.

Benefits

Generous annual leave schemes

Access to pension schemes

Flexible working practices

Free courses for employees

Health and wellbeing initiatives

Employee discounts with retailers

Free parking on campus

Qualifications

• Minimum Level 2 qualification in English and Maths required.
• Current Level 2 Safeguarding and Prevent training is essential.
• Experience of supporting young people aged 14-25 is desirable.

Responsibilities

• Act as the first point of contact for welfare issues.
• Deliver enrichment and personal development activities.
• Support community and social events for learners.

Skills

Level 2 qualification in English

Level 2 qualification in Maths

IT skills including Office 365

Knowledge of Safeguarding and Prevent processes

Experience mentoring/supporting young people

Education

Level 2 Safeguarding and Prevent training

Level 3 Multi-Agency training

Relevant qualifications in Youth Work or Advice and Guidance

Job description

Overview

Engagement and Progression Officer

Location: St Austell

Salary: £24,454.04 FTE (CC_30). Actual pro-rata salary £12,074.50 plus holiday pay £1,764.73, total pro-rata salary £13,839.23, £14.57 per hour.

Terms & Conditions: Term Time (25 hours/38 weeks), Support Contract

Closing Date: 21 September 2025

Interview Date: TBC

About the Role

We are looking for a Progression Pathways Engagement and Progression Officer, based at our St Austell campus, to play a key role in ensuring a high-quality learner experience within Progression Pathways. This role supports students from their initial application and interview stage through to successful progression into further education, training, or employment. The post-holder will enhance the student journey by providing pastoral care, safeguarding support, and promoting both the physical and mental well-being of learners.

Working closely with learners on campus, they will act as the first point of contact for welfare issues, offer initial safeguarding and pastoral interventions, and liaise with parents and external agencies where required. They will also deliver enrichment and personal development activities, encourage positive behaviour, support community and social events, and promote learner voice and engagement in college life.

Skills & Experience

The successful candidate will hold a minimum Level 2 qualification in English and Maths, alongside current Level 2 Safeguarding and Prevent training. Ideally, they will also bring additional qualifications such as Level 3 Multi-Agency training, Safeguarding Adults, or a relevant discipline in Youth Work, Sports/Recreation, or Advice and Guidance. They will be confident in the use of IT, including college systems and Office 365, with desirable skills including a strong knowledge of Safeguarding and Prevent processes and, ideally, a licence to drive a minibus. With a proven track record of supporting or mentoring young people aged 14-25, as well as experience of supporting adults, the candidate may also bring wider experience in supervising learners, undertaking safeguarding interventions, working with external agencies, understanding mental health issues, and offering information, advice, guidance, and welfare support.

Benefits

We have excellent terms and conditions of employment. We offer:

• Generous annual leave schemes - 25 days per annum for support roles, plus a paid Christmas closure of two weeks for most roles.
• Access to generous occupational pension schemes for teachers and support staff.
• Flexible and supportive family friendly working practices.
• A range of staff development activities available and all employees have access to free tuition on many of our courses.
• A range of health and wellbeing initiatives to our employees including access to free counselling and a corporate eye care scheme.
• Employee discount scheme via a corporate benefit scheme - discounts with major retailers.
• Most of our campus sites offer free parking to employees as well as discounted restaurants and salons.

How to apply

Please complete an application via our jobs page, clicking on the specific job you are interested in and select 'Apply Now'.

Contact us

If you require further information please contact our Recruitment Team - [emailprotected]

The Cornwall College Group is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

We are dedicated to fostering a sustainable and responsible work environment. Education and Training providers have a crucial role in preserving and protecting the environment for future generations. As part of our mission, it seeks individuals who share our passion for sustainability and want to impact the world positively.

Staff can contribute to sustainability initiatives, such as reducing carbon emissions, minimising waste and implementing eco-friendly practices. Employees are encouraged to actively participate in sustainability programs and offer resources and support for their personal sustainability goals.

No agency submissions please: any submissions without prior authorisation from the Recruitment Team will be treated as our own and as such no fee will be payable.

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!

Please note most roles advertised on AoC Jobs are posted directly by the college or employing organisation and are not being handled by the AoC Recruitment Team. If you would like to hear about interim and/or permanent roles being handled by AoC Recruitment, please send your CV to [emailprotected] and one of the team will be in touch.

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