Endoscopy Admin Team Lead - Patient Access & Scheduling

University Hospitals of North Midlands NHS Trust; Sandford Hill; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare organization is seeking a flexible and hardworking individual for a role supporting the Endoscopy Department. Key responsibilities include providing a frontline service, supervising the reception team, and managing inpatient waiting lists in line with the Patient Access Policy. Candidates should possess excellent communication skills, the ability to work under pressure, and a caring approach to patient interactions. Flexibility for evening and weekend work is essential.

Qualifications

• High level of flexibility to manage evening and weekend working.
• Ability to work accurately and efficiently under tight deadlines.

Responsibilities

• Provide front line service to patients and staff.
• Supervise the Reception Team and manage inpatient waiting lists.
• Communicate appointment and admission information to patients.

Skills

Excellent communication skills

Ability to work under pressure

Empathy and caring approach

Job description

A healthcare organization is seeking a flexible and hardworking individual for a role supporting the Endoscopy Department. Key responsibilities include providing a frontline service, supervising the reception team, and managing inpatient waiting lists in line with the Patient Access Policy. Candidates should possess excellent communication skills, the ability to work under pressure, and a caring approach to patient interactions. Flexibility for evening and weekend work is essential.