End of Life Care, Memory Making Facilitator (Adult)

Norfolk and Norwich University Hospitals NHS Foundation Trust; Colney; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading NHS trust in the UK is seeking an End-of-Life Care Memory Making Facilitator to support patients and families through the dying process. The role involves providing emotional support, facilitating memory-making, and managing volunteers. The ideal candidate has a relevant healthcare qualification and experience in palliative care. This position offers flexible working hours and a comprehensive benefits package.

Benefits

Flexible working hours

Fast Track Staff Physiotherapy Service

Discounted gym memberships

Excellent pension scheme

Qualifications

• Experience in palliative care or end-of-life support.
• Ability to work with diverse teams and families.
• Knowledge of memory-making processes.

Responsibilities

• Facilitate personalised memory-making for patients and families.
• Manage volunteers to provide ongoing support.
• Train volunteers in memory-making techniques.

Skills

Emotional support

Holistic assessment

Resource management

Education

Relevant healthcare qualification

Job description

Overview

18 Month Fixed term contract/ secondment opportunity

The End-of-Life Care Memory Making Facilitator plays a key role within the Specialist Palliative and End-of-Life Care Team at NNUH, supporting patients, families, and staff through the process of dying, death, and bereavement. The post-holder provides emotional support and facilitates personalised memory-making, helping to create meaningful legacies during a profoundly difficult time.

As a member of the multidisciplinary hospital-based Specialist Palliative Care Team focusing on End-of-Life Care, this practitioner will act as a resource to other health care professionals in supporting patients and families with memory making at end of life and into bereavement. To assess patients’ needs holistically and provide support at end of life focusing on ‘what matters most’ to them and their support network.

This post may involve participating in weekend and bank holiday working. Hours of working are 9 – 5 (can be flexible).

You will oversee and guide the memory-making volunteers, ensuring that patients and their families have consistent access to this service seven days a week. In addition, the role will involve providing training to volunteers and contributing to the ongoing development of the service.

The End-of-Life Care team works in close partnership with several specialised teams, including the Butterfly Volunteers, the Bereavement Team, Mortuary Services, the Spiritual Healthcare Team, and the Fast Track Team. Together, they ensure that patients and their families receive holistic, compassionate, and seamless care during the final stages of life.

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Dani Ayre Job title: Matron, Lead Nurse Email address: [e-mail] Telephone number: 01603 287227