Employment Consultant

Harris Hill; Wales; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading charity organization is seeking an Employment Consultant in South Wales to work collaboratively with Veterans and employers. The role involves managing a diverse caseload, providing guidance on application skills, and advocating for clients during job placement. The successful candidate will have experience in supporting individuals with complex needs and possess strong interpersonal skills. This position is home and field-based, requiring substantial travel within the region.

Qualifications

• Experience helping people with multiple support needs such as health conditions and housing issues.
• Ability to coach clients in interview techniques.
• High level of personal resilience and flexibility.

Responsibilities

• Manage a diverse caseload of clients assisting them to secure employment.
• Build relationships with key partners and promote the service.
• Provide guidance on application materials and interview skills.
• Advocate with employers on behalf of clients.
• Maintain CRM system and client records to high standards.

Skills

Knowledge of recruitment practices

Coaching clients in application skills

Ability to manage complex needs

Strong interpersonal skills

Personal resilience

Job description

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Harris Hill are partnering with a fantastic charity working to support Veterans, in their search for an Employment Consultant (South Wales).

Location: Home and Field Based, with substantial travel within region

As Employment Consultant , you will work collaboratively with Veterans (clients) and employers to provide information, advice and guidance in order to assist clients to overcome barriers to secure and retain paid, meaningful and sustainable, employment.

Key responsibilities include:

• Managing a diverse caseload of clients with health conditions and complex needs back into employment, providing a professional employment, job matching and career management service.
• Building relationships with key partners in the region to both promote the service and maintain a network of services that veterans can be referred to.
• Providing information, advice, and guidance to clients on areas including application materials, interview skills and training.
• Analysing potential job roles to understand and guide on reasonable adjustments, on-boarding arrangements or training, advocating with the employer on behalf of the client where appropriate.
• Maintaining Customer Relationship Management (CRM) system, case notes and other electronic files and client records to the required, high standard to ensure the client journey is documented in accordance with quality standards and in a manner that is respectful to the client.

The successful candidate will have knowledge and experience of helping people with multiple support needs such as health conditions, housing issues, social isolation, substance misuse and criminal records. Knowledge and understanding of current recruitment practices, with the ability to coach clients in application skills and interview techniques is also crucial, alongside a high level of personal resilience, adaptability and flexibility, with the ability to deal effectively and safely with potentially stressful or pressured situations.

If this sounds like you and you’re able to work and travel within the designated region, and wider on a flexible basis, then please do get in touch