Employee Relations Assistant

4Recruitment Services; Taunton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment services provider in Taunton is seeking an organised Employee Relations Assistant to join its HR & OD team. The successful candidate will coordinate employee relations casework and support organisational change while providing advice on HR policies. Strong HR experience and NVQ Level 4 equivalent are essential. This role offers the chance to enhance your HR career with impactful service improvements.

Qualifications

• Previous HR experience in a similar role.
• Strong understanding of HR practices, procedures, and policy application.
• Ability to manage sensitive information with confidentiality.

Responsibilities

• Coordinate and administer employee relations casework.
• Support organisational change processes.
• Provide first-line advice on standard HR policies and procedures.
• Schedule and prepare materials for hearings, consultations, and training.
• Maintain accurate employee records.
• Contribute to the development and review of HR policies.

Skills

Organisational skills

Communication skills

Confidentiality

Education

NVQ Level 4 or equivalent experience

Tools

Microsoft Office

Job description

Overview

We are seeking an organised and motivated Employee Relations Assistant to join our HR & OD team. In this role, you will provide vital support to senior HR colleagues in delivering a high-quality, customer-focused service across employee relations, equality, diversity & inclusion, and organisational development.

You will be responsible for coordinating and administering employee relations casework, supporting organisational change processes, and providing first-line advice on standard HR policies and procedures. The role also involves scheduling and preparing materials for hearings, consultations, and training, maintaining accurate employee records, and contributing to the development and review of HR policies.

Responsibilities

• Coordinate and administer employee relations casework.
• Support organisational change processes.
• Provide first-line advice on standard HR policies and procedures.
• Schedule and prepare materials for hearings, consultations, and training.
• Maintain accurate employee records.
• Contribute to the development and review of HR policies.

About you / Qualifications

• Previous HR experience in a similar role.
• Strong understanding of HR practices, procedures, and policy application.
• Excellent organisational and communication skills.
• Ability to manage sensitive information with confidentiality.
• Confident using HR systems and Microsoft Office applications.
• NVQ Level 4 (or equivalent experience).

This is an excellent opportunity for someone looking to further develop their HR career within employee relations while contributing to service improvements and supporting a positive employee experience.