Employee Benefits Account Manager

3sixty Resourcing Ltd; Cambridgeshire and Peterborough; On-site; GBP 28,000 - 36,000; Full time

Job summary

A client-focused benefits management company in Peterborough is seeking an Employee Benefits Account Manager to manage client portfolios across healthcare and group risk schemes. The ideal candidate will have strong analytical skills, excellent time management, and a client-focused approach. Key responsibilities include liaising with clients, maintaining relationships, and processing scheme renewals. Working hours are Monday to Friday, with a competitive salary range of £28,000 - £36,000, alongside several employee benefits including a pension scheme and private medical insurance.

Benefits

20 days holiday (increasing to 30 days)

On-site parking

Pension scheme with matched contribution

Death in Service life cover

Critical Illness Cover

Dental scheme

Private Medical Insurance

Lunch paid for by company

Exam support for professional qualifications

Qualifications

• Experience in Administration, Insurance, HR, Financial Services, or Employee Benefits.
• Strong analytical skills and attention to detail.
• Ability to work independently with minimal supervision.

Responsibilities

• Assist in managing an existing portfolio of clients.
• Liaise with clients and external providers.
• Build and maintain strong professional relationships.

Skills

Time management

Organisational skills

Analytical skills

Written communication

Verbal communication

Client-focused

Job description

Employee Benefits Account Manager

£28,000 - £36,000 P.A (DOE)

Full Time, Permanent

Peterborough

Overview

Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes.

Key Responsibilities

• Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes
• Contact clients and arrange meetings
• Research the marketplace to identify suitable products and solutions
• Liaise with clients, scheme members, and external providers via telephone and email
• Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries
• Respond to internal and external requests promptly and efficiently
• Keep all parties informed of progress and maintain accurate records on back-office systems
• Process new business and annual renewals of Group Protection and Healthcare schemes
• Undertake ongoing administration of existing group schemes
• Maintain a strong working knowledge of healthcare market products
• Build and maintain strong professional relationships with clients and colleagues
• Contribute to project work to support team operations and client relationships
• Identify potential opportunities for new business
• Any other duties to support the Heads of Employee Benefits Advice and Administration

Experience Required

• Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits
• Excellent time management and organisational skills with the ability to prioritise workloads
• Strong analytical skills and attention to detail
• Exceptional written and verbal communication skills to liaise with clients
• Ability to work independently with minimal supervision
• Client-focused with the ability to address and resolve queries effectively

Working Hours

Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)

Benefits

• £28,000 - £36,000 P.A (dependent on experience)
• 20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
• On-site parking
• Pension scheme - 5% matched contribution and National Insurance kickback
• Death in Service - life cover up to 4x annual salary
• Critical Illness Cover - up to 2x annual salary
• Dental scheme
• Private Medical Insurance
• Lunch paid for by company
• Exam support for professional qualifications

If you are interested in this position, please apply within.

Applications from outside the UK will not be considered