EMEA Structured Origination – Transaction Coordination Group Manager - Executive Director

JPMorgan Chase & Co.; Greater London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading financial institution is seeking a Transaction Coordination Group Manager for its Wholesale Lending Operations. The role entails providing strategic leadership and managing the full lifecycle of syndicated loans while driving operational excellence. Candidates should possess deep expertise in Loan Operations and have a proven track record of leading high-performing teams in complex environments. This role requires exceptional relationship-building and communication skills, with a focus on both operational efficiency and talent development.

Qualifications

• Deep expertise in Loan Operations and advanced operational risk management.
• Inspirational leadership of high-performing teams.
• Proven ability to motivate, empower, and develop talent.

Responsibilities

• Set the strategic vision for operational excellence in loan closings.
• Drive continuous improvement in process efficiency.
• Establish and report on key performance indicators.

Skills

Loan Operations expertise

Leadership in fast-paced environments

Operational risk management

Diversity and inclusion advocacy

Exceptional relationship-building

Adaptive communication

Analytical and problem-solving

Job description

Ready to make an impact in global lending? Join us to lead a talented team, shape operational strategy, and deliver innovative client solutions.

As an EMEA Structured Origination – Transaction Coordination Group Manager in Wholesale Lending Operations, you will provide strategic direction and empower your team to manage the full lifecycle of complex syndicated and bilateral loans. You will collaborate with senior leaders, drive process improvements, and ensure seamless execution for high-profile transactions. Your leadership will be key to delivering best-in-class service and supporting the firm’s strategic objectives.

Job responsibilities

• Set the strategic vision for operational excellence in syndicated-loan closings in partnership with the Head of EMEA Structured Origination.
• Drive continuous improvement in process efficiency, risk management, and control standards.
• Establish, monitor, and report on key performance indicators and control metrics for operational effectiveness and client satisfaction.
• Ensure robust governance and control frameworks through regular reviews and audits.
• Assume accountability for delivering measurable business results, including financial performance and operational efficiency.
• Lead cross-functional coordination of pre-closing requirements with senior stakeholders across multiple business units.
• Represent the function in executive working groups focused on performance, efficiency, and innovation.
• Provide strategic leadership and oversight for the team, empowering managers to achieve operational excellence.
• Guide and support remote and cross-regional teams, evaluating opportunities for growth and development.
• Develop and implement succession planning strategies to build a robust pipeline of future leaders.
• Partner with technology and transformation leaders to reimagine workflows, tools, and reporting mechanisms for enhanced efficiency.

Required qualifications, capabilities, and skills

• Deep expertise in Loan Operations and advanced operational risk management.
• Inspirational leadership of high-performing teams in complex, fast-paced environments.
• Proven ability to motivate, empower, and develop talent to achieve exceptional results.
• Strategic implementation of major change initiatives and a strong drive for continuous improvement.
• Genuine advocacy for diversity and inclusion across multicultural teams.
• Proficiency in succession planning and a commitment to leadership development.
• Exceptional relationship-building skills with a wide range of stakeholders.
• Clear, adaptive communication tailored to diverse audiences and business needs.
• Outstanding written and verbal communication abilities.
• Influential presence and effective engagement at all organizational levels.
• Practical application of expert operational risk management throughout the loan lifecycle.

Preferred qualifications, capabilities, and skills

• Experience leading global or cross-regional teams
• Strategic thinker with a background in organisational transformation
• Knowledge of regulatory frameworks in loan operations
• Track record in technology-driven process enhancements
• Advanced analytical and problem-solving abilities
• Proven success in talent development and mentoring
• Experience managing large-scale change in financial services