EHW Service Support Team Co ordinator | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major healthcare provider in Manchester is seeking a Service Support Coordinator to enhance employee health services. You will manage administration and coordination tasks, assisting in developing a customer-focused service. Ideal candidates will have experience in occupational health and be IT literate. Join our team to make a positive impact on employee wellbeing.

Qualifications

• Experience working in an occupational health or GP practice environment.
• Ability to learn new systems and processes.

Responsibilities

• Administer and coordinate the Case Management Process.
• Provide reception and general administration.
• Deliver a professional administration service to managers and clients.
• Develop a customer-focused administration service.

Skills

Experience in occupational health or GP practice

IT literacy

Job description

About the EHW Service

MFT Employee Health and Wellbeing (EHW) Service provides specialist advice and support regarding employee health issues to MFT employees and managers as well as to a variety of external clients.

The service is a multidisciplinary team based across various locations comprising OH Advisers, Clinic Nurses, Psychological Support Therapists and OH Physiotherapists. Working with the Service Support team our main priority is to create a dynamic approach to maximise employee health, wellbeing and productivity.

Role Overview

We are recruiting a Service Support Coordinator to join our team. You will be fully integrated within the service, working with EHW colleagues at a variety of locations across the MFT sites including Wythenshawe, Oxford Road, Withington and Trafford and North Manchester General.

Key Responsibilities

• Administration, coordination and effective delivery of the Case Management Process
• Reception and general administration within the EHW Service
• Providing a professional administration service to managers, HR colleagues and external clients
• Assist in developing a dynamic, customer focused administration service

Required Skills & Experience

• Experience of working in an occupational health or GP practice environment within both the NHS and private sector
• IT literate and able to learn systems and processes

Development Opportunities

We will support your development and provide you with an opportunity to maximise your skills and experience. With clear pathways for development and an environment that supports your wellbeing, ambition and success.

About MFT

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career. With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you – keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike. At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued.

Whether you’re just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others. At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

Additional Information

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the “Supporting Documents” heading. The Candidate Essentials Guide outlines benefits and how we care for you as you care for others. Please be aware of any critical information before submitting an application.

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Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity, eliminating unlawful discrimination. All individuals regardless of age, disability, gender reassignment, marriage & civil partnership, pregnancy & maternity, race, religion or belief, sex & sexual orientation are encouraged to apply. If you have any special requirements to help you with your application, please contact the manager named below.

Advert Deadline

This advert closes on Tuesday 2 Dec 2025.