Education, Training & Employment (ETE) Coordinator

SAPPHIRE INDEPENDENT HOUSING; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A specialist housing association in Greater London is seeking an enthusiastic Education, Training & Employment (ETE) Coordinator to join their team. This role involves delivering tailored job coaching, organizing IT training, and supporting clients to secure sustainable employment. The ideal candidate will have experience working with vulnerable groups, proven training skills, and strong communication abilities. This position offers a generous benefits package and is committed to employee development, making a real difference in the lives of people in need.

Benefits

Interest free season ticket loan

Bike loan scheme

Private health insurance

Life insurance

Qualifications

• Experience in community or hostel settings with vulnerable groups.
• Proven background in delivering job search training.
• Strong ability to engage clients in overcoming employment barriers.

Responsibilities

• Deliver tailored one-to-one job coaching and support.
• Organize and provide IT and skills training.
• Support clients with CV writing and job applications.
• Build relationships with training and education organisations.
• Recruit and supervise volunteers.
• Track and report on client outcomes.

Skills

Experience working with unemployed adults

Delivering training in job search and applications

Engaging and motivating clients

Strong organisational skills

Recruiting and supervising volunteers

Excellent communication skills

Knowledge of employment support programmes

Job description

We are looking for an enthusiastic and motivated Education, Training & Employment (ETE) Coordinator to join our team. This role is an exciting opportunity to make a real difference in people’s lives by supporting hostel clients to gain the skills, confidence, and opportunities they need to progress into education, training, and sustainable employment.

Sapphire is a specialist housing association providing quality housing, support and related services to single people and families in housing need across four London boroughs and Hertsmere. We are committed to delivering exceptional customer care and creating pathways out of homelessness through education, training, and employment opportunities.

As an ETE Coordinator, you will:

• Deliver one-to-one job coaching and employment support tailored to clients’ needs.
• Organise and deliver IT and practical skills training.
• Support clients in CV writing, job applications, interview preparation, and proactive job searches.
• Identify links, build relationships and opportunities with organisations providing employment training and educational opportunities.
• Recruit, supervise, and support volunteers.
• Track and report on clients’ outcomes, ensuring a high‑quality, client‑focused service.

To join us an ETE Coordinator, we’re looking for:

• Experience working with unemployed adults or vulnerable client groups in a community or hostel setting.
• Proven experience delivering training in job search, CVs, applications, and IT skills.
• Ability to engage and motivate clients, helping them overcome barriers to employment.
• Strong organisational skills and experience managing a caseload of clients.
• Experience recruiting and supervising volunteers.
• Excellent communication, literacy, and interpersonal skills.
• Knowledge of employment support programmes and a passion for supporting people into sustainable work.

As an Investors in People Gold employer this is an excellent opportunity to join a supportive business that encourages employee development and growth from within. We offer a generous benefits package including interest free season ticket and bike loan scheme, private health and life insurance.

Appointments are subject to Sapphire receiving an enhanced DBS check which we consider acceptable.

We welcome all applications and value diversity in our workforce.

Closing date: 5pm Friday 19th December 2025. Interview: Tuesday 6th January 2026.