Education Officer

Severn Trent; Gloucester; Hybrid; GBP 27,000 - 35,000; Full time

Job summary

A leading utility provider is seeking a driven Education Officer to deliver engaging programs across schools and communities in the Worcester and Gloucester area. This role requires strong communication skills, a Full UK Driving License, and the ability to work in a fast-paced environment. You will enhance community understanding of water usage while representing the organization at various events. Competitive benefits include an annual bonus, training, and family-friendly policies.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Qualifications

• Experience working with a variety of ages and audiences.
• Essential to hold a Full UK Driving License.
• Ability and willingness to travel regularly.

Responsibilities

• Present using school assemblies, workshops, and site tours.
• Achieve wider customer service ambitions through school and community engagement.
• Represent the company at external events and festivals.

Skills

Strong presentation skills

Customer-centric thinking

Communication experience

Ability to work in fast-paced environment

Job description

We're looking for a highly engaging and experienced Education Officer, to come and join our Communications team in the Worcester and Gloucester Area. You'll be working across the region to deliver our 'Wonderful Water' tour to thousands of school children and local communities, helping to improve their lives and the environment both now, and in the future. In this role, you'll be able to give people the opportunity to learn about using water wisely and what not to put down the toilet and sink whilst helping to deliver key environmental messages that provide long‑lasting behavioural change. Giving an insight into the world of Severn Trent you'll help enhancing our reputation with everyone you meet.

Responsibilities

• Presenting using several channels such as school assemblies, workshops, site tours and our education vehicles
• Helping achieve our wider customer service ambitions through school visits, community group presentations, visitor site days and other educational projects
• Representing Severn Trent at external events ranging from family fun days to river festivals, engaging with customers and hosting activities on weekends
• Knowledge of water and waste‑water treatment processes
• Working with the Senior Education Officer and team to continually evolve and refresh our education offering
• Managing your workload to ensure you hit your targets, maintaining an accurate database, completing the required monthly reports and tracking and responding to queries / booking requests
• Working as part of a highly‑engaged team, providing support and cover when needed in all regions
• Confident Driver who will be able to drive our Wonderful Water Tour Vehicle when required

You’ll be travelling to schools and various locations on a daily basis, which may also be outside of the Worcester/Gloucester area.

Qualifications and requirements

You will join us with a background of working with a variety of ages and audiences including young people and demonstrable communications experience, alongside a customer‑centric way of thinking and a 'right first time' attitude to your work. You have strong presentation skills and will be adept at working in a fast‑paced environment.

Due to the nature of this role, it's essential for you to hold a Full UK Driving License and have both the ability and willingness to travel across our region on a regular basis. The role is Home Based but the majority of your work will be based in Worcester and Gloucester.

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involved. Those who are ready to be part of something bigger and who want to make a difference because they care.

What it's like to work here

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We' re a team of over 7,000 people with a purpose to deliver one of life's essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.

Collectively we provide a critical national infrastructure to millions of customers in our region, so the only question is… why wouldn't you want to be part of that?

Working here isn't just a job. You can build a career at Severn Trent, and we'll reward you for it too. We have a range of benefits that recognise great work, and award‑winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.

Benefits

• 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year