Education Centre Manager

ExploreLearning; Pottery Field; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading educational organisation in Pottery Field is seeking a Centre Leader to drive operations, foster a high-performance culture, and ensure compliance with safeguarding procedures. The ideal candidate will have strong leadership skills, problem-solving capabilities, and the ability to inspire and motivate a team. Benefits include flexible holidays, performance bonuses, and discounts. Join a dynamic team dedicated to unlocking potential and driving educational progress.

Benefits

27 flexible holiday days

3 additional paid celebration days

Pension options

Discounted gym memberships

Access to private health insurance

Referral bonus and enhanced parental leave

Qualifications

• Excellent problem solver with logical and creative approaches.
• Ability to adjust effectively to changing environments.
• Expresses ideas clearly tailored to the audience.
• Plans ahead to achieve performance aims and manage tasks.
• Recognises personal strengths and weaknesses.
• Inspires and energises team to take effective action.

Responsibilities

• Use KPIs to improve centre performance.
• Inspire a team of tutors by unlocking their potential.
• Ensure compliance with safeguarding requirements.
• Grow centre membership and profitability.
• Tailor customer journeys for exceptional service.

Skills

Problem-solving

Adaptability

Effective communication

Forward-thinking

Self-awareness

Leadership

Job description

Overview

We're looking for an individual who thrives in a fast-paced environment, welcoming the challenge of balancing multiple priorities and confident to drive their team forward. As a leader, at the helm of all centre operations, you will take ownership of executing a clear strategy for centre growth, creating a high performance team culture and regulate processes to set a strong foundation for growth.

Responsibilities

• Use a variety of KPIs and performance measures to confidently diagnose what your centre needs to continuously improve. Form a clear plan to achieve both short‑term and long‑term performance goals and gain the buy‑in of your team to execute this effectively.
• Inspire and motivate a full‑time Education Centre Supervisor and team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empower your team to do the same, ensuring compliance with Ofsted and company safeguarding requirements.
• Diagnose areas of opportunity to grow the centre membership and increase profitability, improving the centre's local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations from prospect to member, ensuring they make great progress and you deliver exceptional service.

Qualifications

• Excellent problem solver – approaching challenges logically and creatively to find solutions with available resources.
• Adaptable – adjusting effectively to changing environments or demands while remaining resilient in the face of setbacks.
• Effective communicator – expressing ideas clearly, concisely, and appropriately for the audience.
• Forward‑thinking – planning ahead to achieve performance aims and managing time and tasks to focus on what matters most.
• Self‑aware – recognising one’s own strengths, weaknesses, emotions and impact on others.
• Bold leader – inspiring and energising others to take action, enabling them to speak up, take risks, and feel respected, and confident to take effective action based on information and judgement.

Leadership Philosophy

What it means to be a leader at Explore Learning: Explore Learning ensures every member of staff is empowered to be a leader, from tutors to the SLT team. Our leaders create clarity and lead with trust to guide and empower others to achieve ambitious goals. We act boldly, inspire curiosity, and unlock individual potential to drive meaningful progress and lasting impact.

Benefits

• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• Additional 3 paid days for personal or religious celebration, wellbeing, or a volunteer day.
• Additional holiday time based on length of service.
• Potential to earn an additional individual performance contribution based on centre performance (£1,250 twice a year).
• Staff discounts including gym memberships, sportswear, free 16‑25 or 26‑30 railcard, free counselling services, access to My Possible Self (a wellbeing app), cycle‑to‑work scheme, and a discounted Tastecard.
• Additional length‑of‑service reward provides access to private health insurance with Vitality.
• Fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Referral bonus, payroll giving scheme, enhanced parental leave, and pension options.

Additional Information

We hire on a first‑come, first‑served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks and an Enhanced Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.