Editions Production Manager

THE SERPENTINE TRUST; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A contemporary arts organization in London is seeking an Editions Production Manager to lead the production and delivery of Limited Editions and merchandise. The ideal candidate will have proven production management expertise and a commercial mindset, working closely with artists and innovative suppliers to ensure quality and timely delivery. This role offers the chance to influence the future of cultural retail while connecting audiences through artistry.

Qualifications

• Proven expertise in production management, ideally within art, design, or luxury goods.
• Strong experience collaborating with artists and negotiating with partners.
• Excellent communication and people management skills.

Responsibilities

• Lead the production and delivery of Limited Editions and merchandise.
• Drive the evolution of Serpentine’s retail offer.
• Streamline production processes and collaborate with artists.

Skills

Production management expertise

Commercial mindset

Strong collaboration skills

Communication skills

Tools

Shopify

Job description

Overview

We’re looking for a creative and commercially minded production specialist to help shape the future of Serpentine’s retail enterprise. This is a unique opportunity to join one of the UK’s most influential contemporary arts organisations at a pivotal time of growth and innovation. We’re seeking an Editions Production Manager to lead the production and delivery of Serpentine’s Limited Editions, merchandise, and new product ranges – ensuring they are produced to the highest quality, delivered on time, and aligned with our artists’ visions.

As Editions Production Manager, you’ll drive the evolution of Serpentine’s retail offer, helping us reach new audiences and strengthen revenue streams. From streamlining production processes to collaborating with world-renowned artists and innovative suppliers, you’ll ensure our products meet demand, inspire collectors and visitors, and reflect Serpentine’s commitment to creativity and excellence. You’ll also manage the Enterprise Coordinator, supporting online and onsite sales and helping to elevate the overall retail experience.

We’re after a dynamic production and retail specialist with:

Responsibilities

• Lead the production and delivery of Serpentine’s Limited Editions, merchandise, and new product ranges, ensuring high quality, on-time delivery, and alignment with artists’ visions.
• Drive the evolution of Serpentine’s retail offer to reach new audiences and strengthen revenue streams.
• Streamline production processes and collaborate with world-renowned artists and innovative suppliers.
• Manage the Enterprise Coordinator, supporting online and onsite sales and elevating the retail experience.
• Collaborate with artists, negotiate with partners, and commission new product ranges as required.
• Utilise retail systems (ideally including Shopify) and apply audience insights and market trends to shape product strategies.

Qualifications

• Proven expertise in production management, ideally within art, design, or luxury goods.
• Experience optimising processes, workflows, and supplier relationships to deliver on time and on budget.
• A commercial mindset with ability to use audience insights and market trends to shape product strategies.
• Strong experience collaborating with artists and negotiating with partners.
• Knowledge of retail systems (ideally including Shopify) and a track record of improving online and in-person retail experiences.
• Excellent communication and people management skills, with experience supporting and motivating team members.

Why join us

At Serpentine, we champion new ideas in contemporary art and create extraordinary experiences for audiences onsite, online, and worldwide. You’ll be part of a collaborative team that’s passionate about culture, innovation, and accessibility. This is your chance to play a leading role in shaping how Serpentine connects with audiences through its retail enterprise – bringing artist-led products to life and driving the future of cultural retail.

If you’re ready to combine creativity with commercial impact, we’d love to hear from you.

Please see our candidate pack for further details.

The closing date for applications is midnight on Sunday 19 October 2025.