Overview
We’re seeking a dedicated and proactive freelancer to oversee the daily operations of three retail websites. The ideal candidate will not only manage the online presence but will also have a strong inclination towards treating these websites as their own fashion brands, ensuring their success and growth.
Responsibilities
- Website Maintenance and Management
- Ensure all products are listed with accurate descriptions, images, and pricing.
- Monitor and update stock levels, ensuring the website reflects current inventory (100-150 pieces at any given time across all three sites).
- Troubleshoot and resolve any site issues in a timely manner.
- Social Media Management
- Maintain, update, and engage with followers on all associated social media pages.
- Curate and post regular content, reflecting brand values and aesthetics.
- Respond to comments, messages, and queries, ensuring a high level of customer interaction.
- Order Fulfilment
- Oversee the order process from placement to delivery, ensuring customer satisfaction.
- Pack and dispatch products efficiently, ensuring timely delivery.
- Manage returns and exchanges as per the company’s policies.
- Sales and Reporting
- Drive online sales through effective site management and promotional strategies.
- Generate monthly sales reports and provide insights into sales trends and customer behavior.
Compensation
- $300 monthly retainer per site.
- 30% commission on all sales across the three websites.
Qualifications
- Previous experience in e-commerce site management, preferably in the fashion sector.
- Familiarity with various e-commerce platforms and tools.
- Strong proficiency in social media management and engagement.
- A keen eye for fashion trends and branding.
- Ability to multitask and manage multiple sites simultaneously.
- Self-starter attitude with a genuine interest in growing the brands.