eBilling Assistant

Hogan Lovells; Greater London; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading global law firm is seeking an eBilling Assistant to manage electronic invoices and support billing processes. This role includes responsibilities for maintaining eBilling portals, coordinating with finance teams, and ensuring timely submission of invoices. Candidates should have at least GCSE-level education and sound experience in eBilling, preferably with knowledge of Elite 3E. The position offers the flexibility of hybrid work, allowing for up to 40% remote work.

Qualifications

• Minimum GCSE standard required in education.
• Experience in eBilling and familiarity with Elite 3E system.

Responsibilities

• Create and submit electronic invoices through client eBilling platforms.
• Manage and update the eBilling portal for accuracy.
• Troubleshoot upload failures and resolve discrepancies.
• Liaise with staff to ensure smooth billing workflows.
• Coordinate submission of accrual information.

Skills

eBilling experience

Knowledge of Elite 3E

Effective teamwork

Problem-solving

Adaptability

Education

GCSE standard

Job description

Job Title

eBilling Assistant

Department

Finance

Office Location

London

Report To

eBilling Manager

Working Hours

35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office,please contact a member of the recruitment team to discuss further.

Firm Description

Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.

Department Description

The London Finance function comprises approximately 70 staff. The primary departments are Billing, Business Control, Cash Office, Partners Matters, Salaries, Financial Analysis, Financial Systems and Reporting. The department is responsible for handling all financial matters in respect of the London Office and the co-ordination of financial affairs in the international offices. The eBilling team consists of two eBilling Analyst and one eBilling Administrator.

Key Responsibilities / Accountabilities

• eBill Generation and Upload - Creating and submitting electronic invoices through various client-specific eBilling platform.
• Portal Management - Maintaining and updating the eBilling portal to ensure accurate and timely submissions.
• Issue Resolution - Troubleshooting upload failures, addressing missing data, and resolving discrepancies flagged by alert systems or client feedback.
• Global Coordination - Liaising with finance staff, partners, personal assistants (PAs), and international finance teams to ensure smooth billing workflows.
• Accrual Reporting - Coordinating the submission of accrual information to meet client reporting requirements.

Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.

All members of the firm participate in our Responsible Business program.

Person Specification

Qualifications and Training

• GCSE standard as minimum requirement.
• Sound level of eBilling experience with knowledge of Elite 3E.

General Attributes

• Builds and maintains effective working relationships with colleagues, clients and others at work.
• Works effectively as part of a team.
• Enthusiastic, works well under pressure, adapts to change and is willing to improve.
• Demonstrates an interest and understanding of the area in which they are working, uses initiative and applies sound judgement and identifies opportunities for improvement in working practices.

Agile Working Statement

Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.

Equal Opportunities Employment Statement

It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of racial or ethnic origin, religion, sex , gender and gender identity, age, sexual orientation, marital and civil partnership status, pregnancy or disability.