E-Commerce Executive

Missoma; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading e-commerce brand in London is seeking an E-Commerce Executive to enhance site performance and user experience. Responsibilities include monitoring analytics, executing A/B tests, and managing site content updates. The ideal candidate has Shopify experience, strong analytical skills, and at least a year in e-commerce. This role offers a hybrid working model, generous employee benefits, and a supportive workplace culture.

Benefits

Generous staff discount

Healthcare cash plan

Enhanced parental leave

Qualifications

• At least 1 year's experience in an e-commerce or digital operations role.
• Familiarity with front-end testing tools.
• Comfortable working cross-functionally and managing multiple priorities.

Responsibilities

• Monitor site performance and user behaviour daily using analytics tools.
• Contribute to CRO strategies and execution of content-led A/B tests.
• Maintain product, pricing, and promotional accuracy across the site.

Skills

Shopify experience

Strong analytical mindset

Experience with GA4

Attention to detail

Organisational skills

Tools

Google Optimize

AB Tasty

VWO

Job description

Why You’ll Love Working With Us

At Missoma, we live by three core values :

• Authentic… We value honesty, open feedback, and conscious sustainability. You’ll be part of a team that genuinely cares about people and the planet.
• Collaborative… Every voice matters. We foster inclusivity, creativity, and fun, working together to innovate and grow.
• Entrepreneurial… We think big and act boldly. You’ll be encouraged to bring ideas, take initiative, and make a real impact.

Your Role as E-Commerce Executive

This role is ideal for someone with a passion for user experience, performance optimisation, and front‑end testing. You’ll thrive in a fast‑paced environment, using your Shopify expertise and analytical mindset and ensure that you manage multiple priorities to keep processes running smoothly.

What you’ll be doing :

• Monitor site performance and user behaviour daily using analytics tools (GA4, Contentsquare, etc.), identifying opportunities to enhance conversion rate (CVR) and average order value (AOV).
• Contribute to CRO strategies and the experimentation roadmap, supporting and executing content‑led A / B and multivariate tests to validate UX hypotheses and drive performance improvements.
• Execute front‑end testing of development tickets to ensure successful implementation, optimal site functionality, and a seamless user experience.
• Maintain product, pricing, and promotional accuracy across the site, ensuring all updates are delivered on time and to a high standard.
• Own the end‑to‑end briefing and execution of site content updates, ensuring alignment with marketing initiatives and brand campaigns.
• Analyse content performance data to deliver actionable insights and recommendations for continuous improvement.
• Lead the visual merchandising strategy using Klevu, leveraging data insights and testing results to optimise product listing pages (PLPs) and maximise engagement and conversion.

What you’ll bring :

• At least 1 year's experience in an e‑commerce or digital operations role.
• Shopify experience.
• Strong analytical mindset with experience using GA4, Looker, or similar.
• Familiarity with front‑end testing tools, e.g. Google Optimize, AB Tasty, VWO.
• Excellent attention to detail and organisational skills.
• Comfortable working cross‑functionally and managing multiple priorities.

What you’ll get :

• Generous staff discount across our products and experiences
• Hybrid working model with flexible hours at our West London HQ
• Healthcare cash plan to support everyday wellbeing
• Enhanced parental leave after two years of service
• Annual paid volunteer day to give back to causes you care about
• Monthly team socials and events
• Access to cycle and tech schemes with easy monthly payments