E-Commerce Customer Development Manager

Zenopa; Woking; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading recruitment agency is seeking a skilled eCommerce Manager to drive sales and growth for a global consumer products company. The successful candidate will manage key online retailer relationships and deliver on ambitious sales targets while developing Joint Business Plans with major retailers. This role requires strong negotiation skills and the ability to analyze market trends to forecast sales effectively. Join a team focused on continuous improvement and innovation in digital engagement.

Qualifications

• Proven experience in managing eCommerce customer relationships.
• Strong negotiation skills and experience in developing Joint Business Plans.
• Ability to forecast sales and analyze market trends.

Responsibilities

• Manage relationships with key online and omnichannel retailers.
• Deliver ambitious sales and growth targets.
• Lead negotiations and implement Joint Business Plans.

Job description

Job Description

Zenopa are excited to be working with a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our client's products are trusted in more households than any other brand in the world, making them a household name!
You’ll manage and grow relationships with a portfolio of key online and omnichannel retailers, helping our client gain market share, optimise support for their brands, and implement powerful Joint Value Creation Plans.

• Own and deliver ambitious sales and growth targets across multiple strategic eCommerce customers, aligning with our local and global objectives.
• Lead the development, negotiation, and implementation of complex Joint Business Plans (JBPs) with major online retailers, driving share growth and ensuring compliance.
• Master accurate forecasting of volume, sales, and investment through expert 6P+A planning, identifying risks and opportunities proactively.
• Coach, mentor, and elevate other members of our eCommerce team, sharing your expertise and boosting overall team capabilities.
• Drive continuous process improvements and foster innovative digital engagement using advanced analytics and emerging technologies.
• Oversee complex commercial agreements and long-term growth investments, always aligning with profitability targets.
• Manage the full prod...