Dynamics CRM Product Lead — Drive Adoption & Roadmap

Pearson Carter; Greater London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A leading professional services group in London is seeking a CRM Product Lead to take full ownership of their Microsoft Dynamics CRM platform. This role involves ensuring the platform meets business needs, driving user engagement, and working closely with various teams. Candidates should have extensive experience with Microsoft Dynamics CRM and a strong track record in driving change within complex environments. Competitive salary and benefits are offered.

Benefits

Competitive salary up to £70,000

25 days annual leave

Flexible benefits allowance

Personal learning and development budget

Qualifications

• Extensive experience implementing and scaling Microsoft Dynamics CRM in a professional services environment.
• Strong track record of driving behavioral change and tech adoption.
• Skilled in translating business processes into CRM specifications.

Responsibilities

• Drive CRM adoption and user engagement across all teams.
• Lead onboarding, upskilling, and ongoing training.
• Own the Product Roadmap and act as Product Owner.

Skills

Microsoft Dynamics CRM implementation

Driving behavioral change

Stakeholder engagement

Agile delivery

Job description

A leading professional services group in London is seeking a CRM Product Lead to take full ownership of their Microsoft Dynamics CRM platform. This role involves ensuring the platform meets business needs, driving user engagement, and working closely with various teams. Candidates should have extensive experience with Microsoft Dynamics CRM and a strong track record in driving change within complex environments. Competitive salary and benefits are offered.