Dynamics 365 CE Lead Functional Consultant

Pulse Solutions; Sheffield; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A digital transformation solutions provider in Sheffield is seeking a Dynamics 365 CE Functional Lead to drive impact through customer engagement solutions. The role involves leading client workshops, configuring D365 CE, and collaborating with teams to maximize client investments. Ideal candidates will have proven experience in delivering D365 CE projects and a passion for purpose-led work. This position offers a competitive day rate and flexible working arrangements.

Benefits

Competitive day rate

Flexible working arrangements

Opportunity to lead high-impact projects

Collaborative and innovative team culture

Qualifications

• Must have experience leading D365 CE projects and guiding clients.
• Ability to translate client requirements into functional designs.
• Strong facilitation skills for client-facing workshops.

Responsibilities

• Lead client-facing discovery workshops.
• Configure and customise Dynamics 365 CE.
• Collaborate with technical teams for integration.
• Act as a trusted advisor to clients.
• Contribute to continuous improvement in project delivery.

Skills

Proven experience delivering D365 CE projects in a lead functional role

Strong knowledge of CE modules across Sales, Service, Marketing

Confident facilitator of workshops

Skilled in configuration and customisation

Stakeholder engagement

Passion for purpose-led work

Job description

At Pulse Solutions, we don’t just deliver projects, we drive impact. We specialise in outcome-focused digital transformation solutions that help mission-led organisations turn bold strategies into real-world results.

Our Purpose

We work with universities, charities, and other purpose-driven sectors to tackle high-impact challenges. Whether it’s transforming student experiences or modernising nonprofit operations, our work creates measurable change that matters.

The Role

As a Dynamics 365 CE Functional Lead, you’ll play a pivotal role in delivering customer engagement solutions that drive real business impact. You’ll lead from the front guiding clients through discovery, shaping functional designs, and configuring D365 CE to meet strategic goals. This is a contract opportunity for someone who thrives in delivery environments, brings deep product expertise, and enjoys collaborating with purpose-led teams.

What You’ll Be Driving

• Lead client-facing discovery workshops, translating business needs into functional designs that deliver value
• Configure and customise Dynamics 365 CE to reflect client goals and ways of working
• Collaborate with technical teams to ensure smooth integration and delivery
• Provide strategic input and best practice guidance across the full project lifecycle
• Act as a trusted advisor to clients, helping them maximise their D365 investment
• Contribute to continuous improvement and knowledge-sharing across the project delivery team

What You’ll Bring

• Proven experience delivering D365 CE projects in a lead functional role
• Strong knowledge of CE modules across Sales, Service, Marketing
• Confident facilitator of workshops, able to translate requirements into scalable solutions
• Skilled in configuration, customisation, and stakeholder engagement
• Passion for purpose-led work and creating meaningful outcomes

What We Offer

• Competitive day rate (outside IR35)
• Flexible working arrangements
• Opportunity to lead high-impact projects
• Collaborative and innovative team culture