Dynamics 365 BC Support Engineer – 1st Line, Hybrid

GetRecruited UK Ltd; Crewe; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A dynamic recruitment agency is seeking a proactive Application & IT Support Engineer in Crewe with a hybrid work model. The role involves providing 1st line IT support, especially for Microsoft Dynamics Business Central. Ideal candidates will possess strong troubleshooting abilities and excellent communication skills. You will act as first point of contact for technical queries, manage new starters, and maintain technical documentation. This position offers a competitive salary of up to £35,000, making it an exciting opportunity for skilled professionals.

Qualifications

• Demonstrated experience supporting end users for IT & Applications.
• Confident working independently and managing workloads under pressure.
• Strong attention to detail and a commitment to delivering high-quality service.

Responsibilities

• Provide 1st line IT support across hardware, software, networks, and cloud services.
• Deliver specialist support for Microsoft Dynamics Business Central.
• Maintain accurate technical documentation and support procedures.

Skills

Strong technical troubleshooting ability

Excellent communication skills

Problem-solving skills

Organizational skills

Curious and analytical mindset

Job description

A dynamic recruitment agency is seeking a proactive Application & IT Support Engineer in Crewe with a hybrid work model. The role involves providing 1st line IT support, especially for Microsoft Dynamics Business Central. Ideal candidates will possess strong troubleshooting abilities and excellent communication skills. You will act as first point of contact for technical queries, manage new starters, and maintain technical documentation. This position offers a competitive salary of up to £35,000, making it an exciting opportunity for skilled professionals.