Dynamics 365 Administrator

Lawrence Harvey; United Kingdom; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology consultancy is seeking a D365 Administrator for an initial 3-month contract, with the potential for extension. The role involves managing CRM systems, ensuring data compliance, and collaborating across teams. Ideal candidates should possess strong CRM and systems knowledge, and communication skills. This position offers a hybrid/remote working model and is classified as outside IR35.

Qualifications

• Proven CRM administration skills and ownership.
• Strong systems knowledge with M365 and Dynamics.
• Systems analysis & design capability.
• Data management and security understanding.
• Familiarity with project & change management.

Skills

CRM administration skills

M365 knowledge

Systems analysis

Data management understanding

Change management familiarity

Communication skills

Problem solving

Job description

My Client are looking for a D365 Administrator for an initial contract opportunity to start ASAP.

IR35 Status: Outside IR35

Rate: Negotiable

Location: Hybrid / Remote

Length: Initially 3 Months - Extension

Requirements

• Proven CRM administration skills and ownership: able to manage, troubleshoot and drive improvements in the CRM and act as the primary point of contact for system issues and changes.
• Strong systems knowledge and technical proficiency with M365, Dynamics, (url removed), Moodle and cloud/CRM ecosystems; able to install, configure and support centrally‑managed applications.
• Systems analysis & design capability: analyse workflows, translate stakeholder requirements into technical specs, define project scope, recommend and implement automation and process improvements.
• Data management, security & compliance understanding: maintain data accuracy/cleanliness, use CRM as a single source of truth, and work knowledgeably with data governance and privacy frameworks (PECR/GDPR) and DLP tools.
• Project & change management familiarity: experience participating in IT/digital projects and following recognised methodologies (PRINCE2, Agile, Lean) and formal change‑management processes.
• Excellent communication & stakeholder/customer service skills: able to engage non‑technical and technical audiences, deliver clear updates, run inductions, and maintain collaborative relationships across teams and suppliers.
• Problem solving and continuous learning mindset: act as first escalation point, apply root‑cause analysis and sustainable solutions, and proactively research/test emerging technologies and pursue ongoing technical training.

If you are interested, please apply with your most up to date CV