Duty Manager - Part Time

Prezzo Ltd; Bicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading Italian restaurant chain in Bicester is seeking a Duty Manager to oversee service and team operations. This role requires confidence in managing shifts, strong communication skills, and a passion for hospitality. Responsibilities include acting as a keyholder, leading the team when management is absent, and ensuring excellent guest experiences. Benefits include competitive pay, flexible shifts, and various staff perks.

Benefits

Free meals on shift

50% staff discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role such as server or supervisor.
• Strong communication skills to engage with guests.
• Confidence to lead the team during busy service.

Responsibilities

• Act as keyholder and manage restaurant opening and closing.
• Lead service during shifts when managers are absent.
• Motivate and guide the team during busy times.

Skills

Experience in a hospitality team role

Strong communication and people skills

Confidence to lead a team

Basic understanding of compliance

Flexible and reliable

Job description

Responsibilities

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM/Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role model to newer team members.

Qualifications

• Experience in a hospitality team role (e.g., server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.
• Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we're looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.
• This is more than a job - it's your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

Benefits

• Competitive pay, tronc/tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where teamwork makes the magic.