Duty Manager - North Shields, Tyne and Wear

JD Gyms; North Shields; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading fitness company is seeking a Duty Manager to oversee daily operations and lead a dynamic team in a North Shields gym. You'll actively engage with members, ensure safety and cleanliness, and foster a supportive community atmosphere. Ideal candidates have customer service experience, strong leadership skills, and a passion for fitness. Enjoy competitive salary and benefits, including a free gym membership. Ready to shape the future of fitness? Join us!

Benefits

Competitive salary

Free JD Gyms membership

JD Group staff discounts

Company pension scheme

Wellbeing support & employee discount programme

Staff training and career development opportunities

Qualifications

• Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Organised, reliable, and calm under pressure.

Responsibilities

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives.

Skills

Customer service

Team leadership

Communication

Problem-solving

Education

Level 2 Gym Instructor qualification (or working towards)

Job description

• Lead the team during your shift, delegate tasks, and ensure smooth operations.
• Be a visible, approachable leader for members and staff.
• Deliver exceptional member service and foster a community-driven atmosphere.
• Carry out opening/closing procedures, health & safety checks, and cleanliness audits.
• Support membership sales, retention, and local marketing initiatives., As a Duty Manager, you won't be stuck in the office, you'll be leading from the gym floor, engaging with members, and helping shape the club's atmosphere. You'll have the autonomy to make decisions, the support to grow, and the opportunity to progress in a dynamic fitness brand.
  Are you ready to take the lead and drive change in one of the UK's most dynamic and rapidly growing gym chains? If you have a passion for fitness and a desire to inspire others, JD Gyms is the place for you!, Experience in a customer-facing role (fitness, leisure, or hospitality preferred).
• Strong people skills and a passion for fitness.
• Confidence to lead a team and make decisions on shift.
• Level 2 Gym Instructor qualification (or working towards).
• Organised, reliable, and calm under pressure.
• Ambition to grow into senior roles like Assistant General Manager.
  Competitive salary
• Free JD Gyms membership
• JD Group staff discounts
• Company pension scheme
• Wellbeing support & employee discount programme
• Staff training and career development opportunities