Duty Manager — Lead Teams, Elevate Guest Experience

Mitchells & Butlers PLC; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality group in Greater London is seeking a Duty Manager to assist the General Manager in the daily operations of the pub. You will train and inspire your team, ensuring top-notch customer service while achieving business targets. We offer a competitive benefits package, including flexible shifts, discounts across brands, and opportunities for team socials. If you possess strong management skills and a passion for the hospitality industry, we want to hear from you.

Benefits

Flexible shifts

33% discount across brands

20% discount for friends and family

Wagestream financial toolkit

Discounts on gym memberships

Team Socials

25 days paid holiday

High-street shopping discounts

Free shares for employees

Free employee helpline

Qualifications

• Management experience is required to assist the General Manager.
• Ability to train and inspire the team is essential.
• Proven customer service skills are necessary.
• A track record of achieving business targets is important.

Responsibilities

• Assist the General Manager in day-to-day operations.
• Train and inspire the team to provide high-quality service.
• Act as a role model and guide team development.
• Ensure guests have memorable experiences.
• Work towards achieving business targets.

Skills

Management experience

Team training and inspiration

Customer service excellence

Business target achievement

Job description

A renowned hospitality group in Greater London is seeking a Duty Manager to assist the General Manager in the daily operations of the pub. You will train and inspire your team, ensuring top-notch customer service while achieving business targets. We offer a competitive benefits package, including flexible shifts, discounts across brands, and opportunities for team socials. If you possess strong management skills and a passion for the hospitality industry, we want to hear from you.