Duty Manager (27 hours contract)

Heron Foods; Bury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A prominent retail company in the UK is seeking a Duty Manager to lead a dynamic team, ensuring exceptional customer service and operational efficiency. The ideal candidate will have proven experience in retail management, strong leadership abilities, and a passion for a fast-paced environment. Competitive pay and various perks such as staff discounts and personal growth programs are offered.

Benefits

10% staff discount at Heron Foods and B&M stores

Access to career development programs

24/7 GP access and wellbeing support

Long-service rewards and exclusive discounts

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, or similar role in a retail setting.
• Strong leadership skills with the ability to motivate a team.
• Exceptional organizational abilities and a passion for customer service.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Take responsibility for the store in the absence of the Store Manager.

Skills

Leadership skills

Customer service

Organizational abilities

Proactive management

Job description

Overview

As a Duty Manager, you\'ll take on a key leadership role to ensure the store operates seamlessly.

Fast-Paced and Rewarding: Every shift will be dynamic and purposeful, whether you\'re inspiring the team or rolling up your sleeves to get the job done. You\'ll thrive in a lively environment where your leadership makes a real impact.

Responsibilities

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closings).

What We\'re Looking For

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For

This role may also be listed or recognised under different job titles, including: Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you\'ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

About Heron Foods

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Salary: £12.50 per hour

Hours: 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you\'ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment. Enjoy a range of perks, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like “Future Flyers.”
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.