Duty Manager

Heron Foods; Cottingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail company in Cottingham is seeking a Duty Manager to oversee store operations. You will lead a team to ensure exceptional customer service, maintain store standards, and drive sales performance. The ideal candidate has experience in retail leadership, excellent organizational skills, and a passion for customer satisfaction. Join a thriving company where every day offers rewarding challenges in a dynamic environment.

Qualifications

• Proven success as a Retail Supervisor, Duty Manager, or similar role in a fast-paced retail environment.
• Strong leadership skills with the ability to motivate and inspire a team.
• Passion for customer service and exceptional organizational abilities.

Responsibilities

• Lead and motivate the team to deliver exceptional results.
• Ensure high standards of customer service and resolve queries effectively.
• Maintain a clean, well-presented, and fully stocked store.
• Drive sales and profitability by managing performance and efficiency.
• Act as keyholder, responsible for store openings and closures.

Skills

Leadership skills

Customer service

Organizational abilities

Team motivation

Sales management

Job description

As a Duty Manager, you'll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
  Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.
  Join a thriving company with over 340 stores and counting! As a Duty Manager, you'll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment., At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.