Duty Manager

Premier Inn; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A hotel chain in Horsham is seeking a Duty Manager to lead a team and ensure smooth operations. This role requires proven leadership, excellent communication, and organisational skills to deliver outstanding customer experiences. The position offers full training, a supportive work environment, and a clear career path. Pay offers up to £13.36 per hour, with benefits including discounts and pension schemes.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

Company pension scheme

Discounts on shops and utilities

Qualifications

• Experience in retail or management where you’ve successfully led people.
• Ability to manage health & safety standards.
• Skills to deliver outstanding customer experience.

Responsibilities

• Manage a high-performing team for smooth hotel operations.
• Ensure health & safety standards are met.
• Create exceptional guest experiences.

Skills

Leadership skills

Communication skills

Organisational skills

Customer experience delivery

Job description

Overview

Duty Manager - Horsham North ( Horsham Station) Premier Inn

Come and be a Duty Manager at Premier Inn in Horsham.

What you’ll do

Join our team at Horsham North ( Horsham Station) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you\'ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there\'s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll need

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Location: Horsham North ( Horsham Station) Premier Inn, 57 North Street, Horsham RH12 1RB

Hours: 24 hours a week

Pay rate: Up to £13.36 per hour

Contract type: Permanent – we don’t do zero hours contracts!