Duty Manager

Premier Inn; Horsham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager for their Horsham Town Centre location. You will lead a committed team to ensure a welcoming and outstanding hotel experience for all guests. Ideal candidates will have leadership experience in retail or customer service and strong abilities to inspire others. This full-time position offers a competitive hourly rate with various benefits, including discounts and a clear career path within the company.

Benefits

Training and support

Whitbread Benefits Card

Company pension and savings schemes

Discounts on various services

Qualifications

• Experience leading teams in retail or service environments.
• Ability to deliver outstanding customer experience.
• Skills to inspire and motivate others.

Responsibilities

• Manage the smooth running of the hotel.
• Ensure health & safety standards are met.
• Create an exceptional guest experience.

Skills

Leadership experience

Customer service skills

Communication skills

Organisational skills

Job description

Duty Manager - Horsham Town Centre Premier Inn

Come and be a Duty Manager at Premier Inn in Horsham Town Centre.

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 40 hours a week across 5 days – evenings and weekends included

LOCATION: Premier Inn Horsham Town Centre

Piries Place, Horsham, West Sussex, RH12 1EH

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Horsham Town Centre Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high-performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.