Duty Manager

Prezzo; Glasgow; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular Italian restaurant chain in Glasgow seeks a Duty Manager ready to lead shifts and support staff. This role requires confidence in a hospitality role, strong communication skills, and the ability to motivate a team. Competitive pay includes tips and various perks like free meals and staff discounts. Join a team-first environment where your contribution makes a difference.

Benefits

Free meals on shift

50% staff discount

25% friends & family discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Proven experience in a hospitality role, such as server or supervisor.
• Ability to lead during busy service periods.
• Understanding of cashing up and health & safety compliance.

Responsibilities

• Act as keyholder for opening and closing the restaurant.
• Lead service when management is not present.
• Motivate and guide the team during shifts.

Skills

Experience in a hospitality team role

Strong communication and people skills

Confidence to lead a team

Basic understanding of compliance

Flexible and reliable

Passion for food and hospitality

Job description

Duty Manager – Prezzo Italian

“Put Your Heart into It”

£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc / tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM / Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role‑model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian?

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc / tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.