Duty Manager

Gategroup; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading airline catering company in Broxburn seeks a Duty Manager to oversee transport operations. This hands-on role involves managing vehicle movements, ensuring compliance with security protocols, and problem-solving in real-time. Ideal candidates will have a background in logistics or transport, strong communication skills, and the ability to maintain standards under pressure. Benefits include a balanced work-life schedule and clear career progression opportunities.

Benefits

Work-life balance with a 3 on, 3 off schedule

Career progression opportunities

Job security in the aviation sector

Qualifications

• Experience in transport or logistics, aviation experience is a plus.
• Strong communication skills.
• Aviation security or compliance background is valuable.

Responsibilities

• Manage transport operations and coordinate vehicle movements.
• Ensure compliance with security protocols and conduct temp checks.
• Act as Site Security Representative and problem-solve operational issues.

Skills

Transport or logistics background

Excellent communicator

Cool head under pressure

Job description

Duty Manager - Transport & Operations

Broxburn (Edinburgh) | gategroup | 2 Positions Available

Shift Pattern: 3 on, 3 off | 4am-4pm

Make flights happen. On time, every time.

We're gategroup—the world's largest airline caterer. Our Broxburn facility near Edinburgh Airport is pure logistics—no hot kitchens, just precision transport operations that get meals from Glasgow to aircraft across Scotland. We need two Duty Managers to orchestrate it all.

What You'll Actually Do

• Manage transport operations - coordinate vehicle movements, check fleet standards, oversee loading schedules
• Ensure compliance - conduct temp checks, complete vehicle administration, maintain security protocols
• Run search & seal - verify loads, secure shipments, handle queries
• Act as Site Security Representative (SSR) for the unit
• Problem-solve in real time - delays, queries, operational issues—you sort it
• Keep standards high - driving regulations, vehicle maintenance, operational safety

This isn't a desk job. You'll be hands-on across the facility, working closely with drivers, loaders, and the Glasgow team to ensure seamless delivery every single day.

What We're Looking For

Essential:

• Transport or logistics background (aviation experience is a bonus, not essential)
• Excellent communicator
• Security mindset—aviation security or compliance experience particularly valuable
• Cool head under pressure when things don't go to plan
• Willingness to work early starts (4am) on a rotating 3-on, 3-off pattern
• Previous management or coordination experience.

Ideal:

• Aviation or airside operations knowledge
• Security accreditation or background (aviation security, compliance, risk management)

No line management responsibility—you're focused on operational delivery, not people management. But you do need the confidence to lead a shift and make quick decisions.

Why Join gategroup?

• Work-life balance that works: 3 on, 3 off means proper time off
• Career progression that's real: people move across sites, into management, even internationally
• Global brand, local impact: you're part of the world's largest airline caterer
• Job security: aviation isn't going anywhere, neither are we

All applicants must have the right to work in the UK and pass background checks (DBS and 5 years of checkable references)