Duty Fitness & Wellbeing Coach

LED Leisure; Woodmanton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leisure service provider in Woodmanton is seeking a Duty Fitness & Wellbeing Coach to oversee club operations. You will support the Leisure Manager, lead a team, and ensure high standards of member service. Required qualifications include a Level 2 Fitness Qualification and supervisory experience. This role offers flexible working, annual leave benefits, and a supportive work culture.

Benefits

Annual leave up to 28 days

Free gym and swim membership

Staff Perks Discount Card

Flexible working

Pension scheme

Qualifications

• Previous supervisory experience in a leisure or fitness setting.
• Proactive approach to customer service.
• Ability to work independently and as part of a team.

Responsibilities

• Lead daily operations of the club, guiding fitness staff.
• Oversee fitness, wellbeing, and leisure activities.
• Ensure health and safety standards are met.

Skills

Leadership

Communication

Customer-focused attitude

Education

Level 2 Fitness Qualification

First Aid certification

Level 3 Personal Trainer Qualification

Job description

Overview

We reinvest our profits to enhance our services, ensuring every member enjoys the best possible experience. Our commitment to diversity and inclusion means we welcome applications from all backgrounds and abilities—what matters most is your passion for creating positive change!

About the Exeter LED Facility

The Exeter site marks the latest addition to the LED Leisure family. The new facility will feature a fully equipped gym and exercise studio and is part of our plans for further growth and development.

Role: Duty Fitness & Wellbeing Coach

As Duty Fitness & Wellbeing Coach, you will be instrumental in the set-up and smooth running of the club, helping to shape its culture and services from the very beginning. Supporting the Leisure Manager, you'll lead the daily operations of the club, guiding a team of Personal Trainers, Group Exercise Instructors, and fitness staff. You'll be responsible for member tours, inductions, programme reviews, and ensuring health and safety standards are met. This varied role includes evening and weekend shifts and will occasionally involve working independently.

• Assist in launching the club by supporting policy development, marketing, and recruitment efforts
• Deliver and oversee fitness, wellbeing, and leisure activities to ensure an outstanding customer experience
• Promote and manage memberships, conducting tours and consultations with prospective members
• Act as the duty manager during assigned shifts, ensuring smooth and safe operation of the facility
• Oversee emergency responses, first aid provision, and health & safety protocols
• Lead hands-on activities, including member inductions, personal training sessions, and group exercise classes

Qualifications

• Essential: Level 2 Fitness Qualification (or willingness to complete), previous supervisory experience in a leisure or fitness setting, and a proactive, customer-focused attitude
• Desirable: First Aid certification, Level 3 Personal Trainer Qualification, experience with Health & Safety and Leisure Management best practices
• Strong leadership, organisational, and communication skills, with the ability to work both independently and as part of a team

Benefits and Other Information

• Starting from 23 days annual leave (pro rata), rising with tenure to 28 days, plus bank holidays
• Enhanced sickness pay scheme (following probation)
• Free gym, swim & group exercise membership
• Staff Perks Discount Card - up to 20% off at food outlets and many other LED benefits
• My Staff Shop Employee Benefit Scheme - save money on your shopping
• Employee Assistance Programme & counselling
• Annual leave purchase scheme
• Free bowling for you & your household at Ocean
• Free soft play for dependents of team members at Ocean
• Personal development training
• Flexible working
• Pension scheme
• Voluntary health cash plan
• Above & Beyond Award Scheme

Equality, Diversity & Inclusion

LED Group is committed to diversity and inclusion. We welcome applications from all backgrounds and abilities—what matters most is your passion and dedication to making a positive impact!