Dutch speaking Customer Service Administrator

Language Matters; Remote; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is seeking a Dutch speaking Customer Service Administrator for a fully remote position in the United Kingdom. The role involves handling customer enquiries across various channels and ensuring customer satisfaction. Candidates must be fluent in Dutch and English, with previous customer service experience preferred. This temporary contract is expected to last until February 2026, offering travel expenses for equipment pickup. If you possess excellent communication skills and a customer-oriented attitude, apply now.

Benefits

Travel expenses for equipment pickup

Fully remote work

Qualifications

• Previous experience in customer service roles is highly preferred.
• Ability to remain calm in challenging situations.
• Demonstrated reliability and customer orientation.

Responsibilities

• Handle customer enquiries through various channels.
• Take ownership of issues and ensure customer satisfaction.
• Log and process call information accurately.

Skills

Fluency in Dutch

Fluency in English

Excellent communication skills

Patience and compassion

Team player

Job description

If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client we are looking for a Dutch speaking Customer Service Administrator to join their team. You can work fully remote and will be providing an outstanding customer experience to Dutch speaking customers.

Your responsibilities will include:

• Handling inbound customer enquiries across various channels, including telephone and email
• Taking ownership of an issue and following it through to a solution where the customer is satisfied
• Logging and processing call information on the system

About you:

The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent Dutch language skills. Travel expenses will be paid for to travel to the Daventry office to pick up work equipment, you can work fully remotely for the duration of the temporary contract afterwards. The project is expected to last until February 2026.

Profile:

• Required to be fluent in Dutch and English, both written and spoken
• Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, Customer Care Coordinator or Administrator
• Able to demonstrate patience and compassion to customers
• Have the ability to remain calm and professional in difficult and challenging situations
• Excellent listening and communication skills
• Team player who enjoys interacting with people

To apply, please send your CV in English and in Word format to Alvaro.
languagematters is acting as an employment business in relation to this vacancy.

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