Driver

Ocado Logistics; South Ockendon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading logistics company in South Ockendon is seeking a Customer Service Team Member to deliver products efficiently and ensure customer satisfaction. Responsibilities include timely deliveries, maintaining a positive attitude, and adhering to safety guidelines. Applicants must possess a full driving licence and have good communication skills. Competitive hourly pay and generous benefits are offered.

Benefits

Company pension up to 7% matched after 3 months

Digital health & wellbeing services

High street, entertainment and restaurant discounts

Life insurance from day one

15% off weekly shop with Ocado.com

Voluntary benefits such as dental and travel insurance

Career progression opportunities

Qualifications

• Full UK or EU driving licence.
• Minimum 6 months driving experience (12 months desirable).
• No more than 6 penalty points.
• No driving disqualifications in the past 5 years.
• Over 18 years old (for alcohol handling).

Responsibilities

• Deliver goods to customers on time, following pre-planned routes.
• Maintain a positive and professional customer-facing attitude.
• Adhere to safety and working pattern guidelines.
• Participate in training and complete required checks.

Skills

Good communication skills

Job description

Overview

Join Ocado Logistics where there are bags of possibilities. It’s our mission to provide an outstanding customer experience. As a Customer Service Team Member you will deliver top quality products on time and in an efficient manner, ensuring customer satisfaction.

Responsibilities

• Deliver goods to customers on time, following pre-planned routes.
• Maintain a positive and professional customer-facing attitude.
• Adhere to safety and working pattern guidelines, covering evenings, weekends and weekdays.
• Participate in training and complete required checks (online licence check, right to work, DBS, etc.).

Qualifications

• Full UK or EU driving licence.
• Minimum 6 months driving experience (12 months desirable).
• No more than 6 penalty points.
• No driving disqualifications in the past 5 years.
• Over 18 years old (for alcohol handling).
• Good communication skills.

Contract & Working Hours

Permanent, 40 hours per week (including paid breaks). Work any 5 days out of 7, shifts are AM & PM (05:30-12:00). Shift rota up to 13 weeks in advance.

Pay Structure

Hourly pay rates:

• Basic (Mon‑Sat): £13.26
• Evening Premium (from 6pm): £1.12
• Sunday Day Premium: £1.33
• Sunday Evening Premium: £2.56
• Overtime (Mon‑Sat Day Shift): £16.58
• Overtime (Mon‑Sat Evening Shift): £17.98

Benefits

• Company pension up to 7% matched after 3 months.
• Digital health & wellbeing services (virtual GP appointments) for you and dependents.
• High street, entertainment and restaurant discounts.
• Life insurance from day one.
• 15% off weekly shop with Ocado.com.
• Voluntary benefits such as dental and travel insurance at discounted price.
• Career progression opportunities.

We are proud to be a Disability Confident employer, prioritising inclusivity and equal opportunities for all individuals, ensuring a supportive and accessible workplace for people with disabilities.