Driver

Halo Accident Repair Centre Ltd; Poole; On-site; GBP 34,000; Full time

Job summary

A leading accident repair group in the UK is seeking a Driver for its Bournemouth and Poole centres. The role involves collecting and delivering vehicles while ensuring exceptional customer service, collaborating in a fast-paced environment. Applicants should have a full UK driving licence and strong customer service skills. Benefits include a competitive salary, up to £3,000 bonus, and opportunities for career progression in a supportive workplace.

Benefits

Employee assistance programme

Health insurance

Cycle scheme

Gym discounts

25 days holiday plus public holidays

Pension contributions

Qualifications

• Full UK driving licence with a maximum of 3 penalty points.
• Proficient in using computers, PDAs, and smartphones.
• Exceptional customer service skills with a focus on satisfaction.
• Self-motivated, enthusiastic, and well-organised.
• Able to complete tasks from start to finish efficiently.

Responsibilities

• Collect and deliver vehicles while adhering to highway laws.
• Inspect vehicles, assess damage, and capture detailed photos.
• Complete all administrative tasks in a timely manner.
• Follow Health and Safety protocols diligently.
• Maintain a positive and enthusiastic attitude.

Skills

Full UK driving licence

Computer proficiency

Exceptional customer service skills

Self-motivated

Detail-oriented

Team player

Job description

Driver – Halo ARC Bournemouth/Poole

Salary: £33,150 per annum (Hourly Paid) with an increase on completion of 6 month probation.

Bonus: Up to £3000 per annum.

Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours).

Halo ARC Bournemouth and Poole and willingness to cover our other Southern sites.

Halo is the industry leading UK-based accident repair group, with 37 established accident repair centres across the UK, and we are still growing. Partnered with IRS (Intelligent Repair Services) based in Germany – the largest provider of accident claim services in Europe – this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and employee packages.

We are looking for a Driver to join our Accident Repair Centre in Bournemouth and Poole. The position is a high‑profile role within the business; your general job functions include the collection and delivery of customer vehicles and, when required, controlling all elements of the site’s administration. The post holder will ensure all customer vehicles are collected, cleaned, and delivered in an efficient, timely, and professional manner, providing an exceptional standard of customer service at all times. You will work efficiently in a modern, fast‑paced, clean environment, collaborating as a team player and consistently meeting tight deadlines.

Take a look at what you will be doing here https://youtu.be/_9wVOOMDrGY?si=IV5cBWoqZFPn4RI4.

Responsibilities

• Collect and deliver vehicles while adhering to all highway laws, including speed limits and restrictions.
• Inspect vehicles, assess damage, and capture clear, detailed photos throughout the process.
• Complete all administrative tasks related to the role in a timely and accurate manner.
• Follow Health and Safety protocols, reporting any issues or concerns promptly.
• Ensure compliance with company procedures for car cleaning and imaging, cleaning vehicles upon return (either via car wash or hand cleaning).
• Undertake any additional tasks as assigned by the Bodyshop Manager.
• Maintain a positive and enthusiastic attitude throughout the workday.
• Lightweight (Lorry) training will be required; full training will be provided.

Qualifications

• Hold a full UK driving licence with a maximum of 3 penalty points.
• Proficient in using computers, PDAs, and smartphones.
• Exceptional customer service skills with a focus on satisfaction.
• Self‑motivated, enthusiastic, and well‑organised, with a keen eye for detail.
• Eager to support colleagues and work effectively as a team player.
• Approach all tasks with care and attention to detail.
• Able to complete tasks from start to finish within given timeframes, ensuring a high standard of work.

Our Values

Be Proud – take pride in your work and celebrate your successes, big or small.

Keep It Simple – simple solutions are harder to find than complex ones, but consistency and simplicity matter most.

Do the Right Thing – if it feels right in your heart, do it. If it doesn’t, then don’t.

And most importantly, always be extraordinary.

Benefits

• Accredited Living Wage Employer.
• Employee assistance programme for you and your family.
• Health and wellbeing apps.
• Cycle scheme.
• Gym discounts.
• Retail and restaurant discount and cashback.
• Life Insurance.
• Health Insurance.
• VirtualGP.
• Enhanced family‑friendly pay such as maternity and paternity.
• Free fruit and pizza.
• Refer a friend bonus incentive.
• Employee recognition rewards.
• Team Event Budget (do something fun together!).
• Discounted LV insurance.
• Get appreciated for your time with paid breaks.
• 25 days holiday plus public holidays.
• We invest in YOU with opportunities for career progression.
• Pension contributions.
• Work within a modern and clean working environment.
• And we are always open to hearing what our people want!

We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences and can be themselves.

To discuss this position or any of our positions in more detail feel free to contact our recruitment team via [e-mail] or call 01243 546185; we aim to respond to all enquiries within 24 hours.