Door Host

Caravan Kings Cross; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A renowned hospitality group in Greater London seeks an enthusiastic Door Host to deliver exceptional customer service at its vibrant restaurant. The role involves engaging warmly with guests, maintaining a lively atmosphere, and supporting team efforts in providing high-quality dining. Candidates should have strong interpersonal skills and a passion for hospitality. This position offers competitive pay, including bonuses, and various employee benefits such as free meals, discounts, and development opportunities.

Benefits

Free meals & drinks when working

Dining discount for family & friends

Coffee discount

Bike to work scheme

Mental health support

Financial health education

Leadership training

Birthday & Anniversary Treat

Qualifications

• Experience in customer-facing roles preferred.
• Ability to thrive in a busy environment.
• Demonstrated commitment to hospitality and service.

Responsibilities

• Welcome customers and create a positive first impression.
• Deliver a quality customer experience with a focus on hospitality.
• Support team in maintaining a vibrant restaurant atmosphere.

Skills

Customer service skills

Ability to work in a team

Open to learning

Ownership of role

Job description

Door Host

Up to £15.02 per hour, depending on experience PLUS BONUS

At Caravan, we share a love of mighty fine coffee, hand crafted good food and friendly vibes. Since 2010, we have built our award-winning restaurants and roastery as well as investing time, money and resources into initiatives that have a positive impact on the world around us. We believe in pushing boundaries and challenging perceptions, championing people, community, diversity, inclusion and sustainability.

We’re thrilled to have the opportunity to invite a fun, talented, prolific Door Host who knows how to kick things off with an awesome hello & can awe from the very first impression! We would love to hear from you if you’re up for a new venture and a fresh start. It’s an exciting time to join us as we’re looking forward to expanding in the coming years, with new openings on the horizon.

To say thanks for choosing us, we also offer our Door Host and all teams:

• Free meals & drinks when working
• Dining discount when visiting with family & friends.
• Coffee discount
• Bike to work scheme
• Mental health and well-being support
• Financial health education and support
• Leadership training and development
• Birthday & Anniversary Treat - on your birthday and on your work anniversary, you'll receive a Caravan voucher to spend in any of our restaurants
• Development and career progression, 80% of all our management roles are filled internally.

What you’ll be doing as a Caravan Door Host:

• You’ll be delivering our ‘Caravan of Love’ style of customer experience by working with the rest of the team
• You’ll be the first point of contact to welcome our customers to enjoy our ‘well-travelled’ food and drink, which is inspired by flavours from our founders’ native New Zealand, as well as their global travels.
• You will be open to learning in order to develop your knowledge and skills
• You’ll take ownership of your role and thrive in a busy restaurant

Caravan Values

We live by 4 core values. We expect our Host and all our teams to live, promote and role model these values at all times;

1. Caravan of Love
2. No boundaries
3. Well-travelled
4. All welcome

Sustainability

• We expect our teams to support environmental stewardship targets and efficiency goals by following departmental environmental policies and monitoring own usage of vital resources such as energy, disposable goods, and food waste, to name a few.

Diversity & Inclusion

• All our teams must respect individual differences with regards to identity, national and cultural background, and level of experience in all interactions while at work, including with members of the public.