Donation Centre Deputy Manager

ST LEONARDS HOSPICE; Shipton by Beningbrough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local charitable organization is seeking a Donation Centre Deputy Manager to oversee operations at their new facility in Shipton by Beningbrough. You will manage incoming donations, ensure effective stock management, and maximize Gift Aid opportunities. The ideal candidate will have experience in stock management or retail, strong interpersonal skills, and ability to motivate a team. This full-time role includes competitive pay, extensive annual leave, and various employee benefits.

Benefits

Competitive salary

Up to 41 days Annual Leave

Attractive pension scheme

Training and development opportunities

Extensive employee discounts

Qualifications

• Experience of working in a stock management or warehouse environment.
• Experience of working in the retail sector.
• Proven ability to motivate a team of paid staff and volunteers.

Responsibilities

• Manage incoming donations and overflow donations from shops.
• Identify stock for the eCommerce team to maximize value.
• Maximize Gift Aid revenue from donors.
• Provide line-management support to staff and volunteers.

Skills

Interpersonal skills

Team collaboration

Flexible approach

Job description

As St Leonard's Hospice embarks on a major project to expand its Donation Centre from its current premises in Acomb to its new one at Clifton Moor, we're recruiting a Donation Centre Deputy Manager to assist in the day‑to‑day running of it, delivering an efficient, organised and customer‑focussed operation to maximise income for the Hospice. Every interaction with our customers, whether that be through purchases or donations, will help us to continue to provide care and support to local people with life‑limiting illnesses. Once the Donation Centre is set up, your main responsibilities as Deputy Donation Centre Manager will be to:

Responsibilities

• Manage incoming donations from the public alongside overflow donations from shops.
• Identify stock to pass on to the eCommerce team, ensuring all stock achieve its maximum value.
• Maximise Gift Aid revenue by ensuring all donors are asked when visiting.
• Provide line‑management support to the team which will consist of paid staff and volunteers.

Qualifications

• Experience of working in a stock management or warehouse environment.
• Experience of working in the retail sector.
• Proven interpersonal skills and ability to work with and motivate a team of paid staff and volunteers.
• Team player with a flexible approach to the work undertaken.

Benefits

• Competitive salary.
• Up to 41 days Annual Leave.
• Attractive pension scheme.
• Training and development opportunities.
• Supportive and friendly working environment.
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts.
• Full‑time position working 37.5 hours per week, 5 days over 7 weeks, including weekend working on a rotational basis.