The Domiciliary Care Worker is responsible for delivering high-quality, person-centred care and support to service users in their own homes. The role ensures that clients maintain independence, dignity, and choice while receiving safe and effective care in line with individual care plans and CQC standards.
Key Responsibilities:
1. Care Delivery
- Provide personal care including washing, dressing, toileting, and mobility support in line with individual care plans.
- Support clients with medication administration in accordance with training and company policy.
- Assist with meal preparation, nutrition, and hydration.
- Support clients with domestic tasks such as cleaning, laundry, and shopping.
- Provide companionship and emotional support to reduce loneliness and isolation.
2. Safeguarding & Compliance
- Follow safeguarding policies and immediately report any concerns.
- Maintain accurate records, including daily logs, medication charts, and incident reports.
- Work within the requirements of the Health and Social Care Act 2008 (Regulated Activities) and CQC standards.
- Always protect the confidentiality and dignity of service users.
3. Communication & Relationships
- Build and maintain positive relationships with service users, their families, and professionals.
- Communicate clearly and respectfully with service users, adapting to individual needs.
- Report changes in service users’ health, wellbeing, or circumstances to supervisors promptly.
4. Health & Safety
- Follow health and safety procedures, including infection prevention and control.
- Use equipment safely (e.g. hoists, wheelchairs) in line with training.
- Report hazards, accidents, or near misses immediately.
5. Training & Development
- Complete mandatory training (e.g. moving & handling, safeguarding, first aid, • medication).
- Work towards achieving and maintaining the Care Certificate (if not already obtained).
- Participate in ongoing professional development and supervisions.