Domestic Services Manager

Insight; Barton Mills; On-site; GBP 38,000 - 45,000; Full time

Job summary

A healthcare service provider is seeking a Domestic Services Manager in Barton Mills. The successful candidate will maintain high cleaning standards, lead a diverse team, and manage client relations. With a salary of up to £45k, this full-time role requires at least 5 years' cleaning experience and 2 years' management in a service environment. Applicants must demonstrate project management skills and a commitment to customer care and service quality.

Qualifications

• Minimum 5 years experience in a cleaning team, dealing with cleaning and waste.
• Minimum 2 years management experience of a diverse workforce in a service environment.
• Experience in project management/implementation of innovation and improvement projects.

Responsibilities

• Maintain a clean and hygienic patient environment.
• Lead and motivate a team of domestic cleaners and supervisors.
• Control labor deployment and consumption of materials.
• Deliver high-quality, responsive, cost-effective services.
• Ensure high standards of customer care.

Skills

Team leadership

Customer care

Project management

P&L management

Job description

The successful Domestic Manager will be responsible for:

• maintaining a clean and hygienic patient environment in line with the National Specifications for Cleanliness, Trust procedures, KPI’s and contractual obligations
• leading and motivating a team of domestic cleaners and domestic supervisors and ensuring they are working to clear objectives and a clear strategy
• controlling the deployment of labour and the consumption of materials and consumables
• delivering a high quality, timely, responsive, cost-effective and pro‑active domestic service that meets the needs of our service users
• ensuring high standards of customer care and demonstrating commitment to a positive patient experience
• raising standards, improving service quality and developing innovative service solutions

The successful Domestic Services Manager will be able to demonstrate

Insight Executive Group are delighted to be working in partnership with an FM service provider in Ipswich who are looking to recruit a Domestic Services Manager on their key healthcare contract. Our client is looking for an experienced Domestic Services Manager so managerial experience within the NHS/healthcare sector is essential.

• minimum 5 years experience in a cleaning team, dealing with cleaning and waste
• minimum 2 years management experience of a diverse workforce in a service environment
• project management/implementation of innovation and improvement projects
• P&L management
• managing a client relationship

This is a full-time permanent role and can pay up to £45k for a starting salary.