Divisional Support Officer (Band 5/EO)

Health and Safety Executive; Liverpool; On-site; GBP 32,000; Part time

Job summary

A leading health and safety organization in the UK seeks a professional to manage recruitment, enhance operational processes, and support senior leadership teams. The ideal applicant must demonstrate expertise in Microsoft Office 365, provide high-quality administrative support, and exhibit robust organizational skills. Flexibility in working hours is available, with part-time options being accepted, requiring a minimum commitment of 30 hours per week. This role offers competitive salary and benefits, including a pension scheme and professional development opportunities.

Benefits

Contributory pension scheme

Learning and development opportunities

Flexible working options

Generous annual leave

Family-friendly policies

Qualifications

• Expertise in Microsoft Office 365 including Teams and SharePoint.
• Experience in busy operational or service-delivery environments.
• Ability to manage conflicting priorities and work independently.

Responsibilities

• Lead and manage divisional recruitment activities.
• Contribute to divisional support initiatives.
• Support Senior Leadership Team's operational tasks.
• Plan and deliver divisional meetings and events.
• Ensure key resources are up-to-date and accessible.
• Capture and analyze data for assurance activities.
• Coordinate divisional training needs and monitor budgets.
• Oversee divisional communications and newsletters.

Skills

Microsoft Office 365 proficiency

High-quality administrative support

Robust organisational skills

Effective communication

Proactive and self-motivated

Job description

Keeping people safe and healthy matters and that's what we do at the Health and Safety Executive. Every day, everyone on the team contributes to protecting lives and we apply our expertise to help influence change in mindsets about health and safety throughout industry. We undertake world‑class science to build our knowledge about safe working practices, and then apply that understanding to the workplace, guiding every part of the economy to function safely. And when accidents happen, we investigate and hold those at fault to account whilst ensuring that lessons are learnt across industries. We are a modern, independent, data‑driven regulator and we are proud to have made Great Britain one of the safest places to work in the world.

Technology, data, and digital services underpin everything that HSE does. We are a knowledge organisation, with a wealth of experience in keeping people safe. It is the responsibility of the Technology Division (TD) to ensure that everyone in the organisation can access our data and information, to share it and to use it to make effective decisions. We support over 3,000 colleagues working across Great Britain and our services keep inspectors functioning effectively and efficiently on industrial sites nationwide, from oil platforms in the North Sea to our deepest mines and quarries.

We strive to constantly improve the technology and services supporting the organisation. The Divisional Support Team are very highly regarded within the organisation and pride themselves on excellent customer service. The team has built strong relationships with the Senior Leadership Team.

Part‑time working hours are available for this role. We can accept part‑time applicants who can commit to working a minimum of 30 hours per week.

Responsibilities

• Lead and manage divisional recruitment activity including permanent and contingent roles. Ensure consistent collaboration with HR, Public Sector Resourcing, and hiring managers, to ensure that the process of onboarding new employees into HSE is seamless and timely.
• Actively contribute to divisional support initiatives, identifying opportunities for process enhancements and service optimisation. Align improvement activities with the Technology Division (TD) business plan to ensure strategic goals are met and sustained.
• Oversee a range of operational tasks to support Senior Leadership Team (SLT) effectiveness, including budget tracking, Divisional DSE assessments, procurement coordination, governance reporting and compliance, and provide support for the Director of Digital's Executive Assistant during absences or peak demand.
• Plan and deliver divisional meetings and events, ensuring agendas are prepared, actions are tracked and followed up, and logistics are managed efficiently. Provide support for both in‑person and virtual formats.
• Ensure key resources such as SharePoint sites, organigrams, templates, and guidance documents are up‑to‑date, accessible, and aligned with divisional standards.
• Capture, analyse, and interpret data to support assurance activities. Produce accurate and timely monthly reports for the Chief Technology Officer (CTO), contributing to informed decision‑making and governance.
• Coordinate divisional training needs, including the preparation and submission of annual L&D bids. Monitor training budgets, track spend, and report progress to SLT, ensuring alignment with strategic training development.
• Oversee divisional communications, including newsletters and team channels, ensuring timely and effective messaging.

Qualifications

• Demonstrated expertise and skill in Microsoft Office 365 (including Teams, Outlook, Excel, SharePoint, and MS Lists), along with experience in navigating internal databases and dashboards.
• Proven experience providing high‑quality administrative support within a busy operational or service‑delivery environment, ideally supporting multiple Senior Leaders or teams simultaneously.
• Robust organisational skills with the resilience to deliver at pace while handling conflicting priorities, sudden demands, and managing multiple work streams independently to deadlines.
• Communicate effectively, understanding the needs of colleagues and different stakeholders.
• Self‑motivated and proactive, with a strong commitment to continuous improvement and adapt positively to change.

Benefits

• Salary of £31,657, with HSE contributing £9,171 towards the Civil Service Defined Benefit Pension scheme.
• Learning and development tailored to your role.
• Flexible working options.
• Culture encouraging inclusion and diversity.
• Competitive rates of pay.
• Access to the highly competitive Civil Service Pension Scheme to which HSE contributes 28.97%.
• Family‑friendly policies and working hours to help balance home life and career.
• Carer‑friendly policies to help create a supportive working culture.
• 25 days annual holiday increasing to 30 days after 5 years' service, plus bank holidays and 1‑day Civil Service privilege leave.
• Parental leave benefits.
• Access to a wide range of benefits such as the Cycle to Work Scheme, E‑Gift Cards and Vouchers via our partner EdenRed.

Equal Opportunities

HSE is proud to be a part of the Disability Confidence Scheme (DCS). As a Disability Confident employer, we positively welcome applications from disabled people and are committed to making workplace adjustments to ensure anyone can participate in the recruitment and selection process. If, during the application or interview process, you require any assistance due to a disability or a medical condition, you can contact [e-mail].

Applicants who are current civil servants and are currently undergoing any formal actions such as formal discipline, attendance, or performance issues will not be progressed.

Security checks, including a criminal record check, are required for successful candidates.

Nationality requirements: UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work, EU/Switzerland/… (and other details) as per Civil Service rules.