District Manager

Starbucks Coffee Company; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent coffee chain is seeking a District Manager in London to enhance customer experience across multiple locations. The role involves leading and coaching managers, performing analysis of customer and financial data, and championing company values. Candidates should have a strong background in retail or hospitality management, excellent communication skills, and a results-oriented approach. This position offers a range of partner benefits including flexible hours, bonuses, and opportunities for professional development.

Benefits

Flexible working hours

Up to 28 days holiday

Partner beverage while on shift

50% off food during working hours

30% off anything after work

Free bag of coffee or box of tea every week

Starbucks shares

Bonus Scheme

Pension scheme

Life assurance

Enhanced sickness, maternity and paternity leave

Cycle to work scheme

Discounted benefits on various offers

Professional training

Qualifications

• Proven experience of leading, coaching and developing managers in a customer focused, multi-site business.
• Strong at building relationships and excellent people management skills.
• Able to communicate clearly and concisely to operational and cross‑functional teams.

Responsibilities

• Create and deliver an amazing Starbucks experience for customers and partners.
• Be a passionate ambassador for Starbucks and live its mission and values.
• Lead the team to create inspiring customer moments.

Skills

Leadership experience

People management

Communication skills

Decision making

Results-oriented

Change management

Job description

Overview

As a District Manager at Starbucks you'll build strong relationships with your area team and will seek to understand their challenges, needs and objectives. You'll champion behavioural, operational and service standards and will role model personal and professional growth by coaching and supporting your partners to help them succeed. With a background in fast-paced retail or hospitality Area Management you'll understand your market, analyse customer, partner and financial data and will identify opportunities to inspire customer experience whilst driving growth and profitability. You'll have a high level of spoken English and will be happy to work flexible hours including early mornings, evenings and weekends.

Responsibilities and Qualifications

• Proven experience of leading, coaching and developing managers in a customer focused, multi-site business
• Strong at building relationships and excellent people management skills
• Able to communicate clearly and concisely to operational and cross‑functional teams
• Strong people focused, organisational and decision making skills
• Results orientated with experience of managing the profit and loss results across a number of stores
• Experienced at implementing company programs and leading change to drive continual improvement

Role Description

• Our District Managers contribute to Starbucks success by creating and delivering an amazing Starbucks experience for our customers and partners. You'll be a passionate ambassador for Starbucks and will live and champion our mission and values whilst leading your team to create inspiring customer moments and embrace our unique coffee culture.
• By bringing people together over coffee, Starbucks has become one of the world's best‑known and best‑loved companies. Working at Starbucks is a lot like working with your friends. When you work here, you're not an "employee" - we call ourselves "partners" because we believe in shared common goals and mutual success. We're dedicated to serving ethically sourced coffee, caring for the environment and giving back to the communities where we do business.

Partner Benefits

• Flexible working hours
• Up to 28 days holiday
• Partner beverage while on shift
• 50% off food during working hours
• 30% off anything after work
• Free bag of coffee or box of tea every week for you to enjoy at home
• Starbucks shares
• Bonus Scheme
• Pension scheme
• Life assurance
• Enhanced sickness, maternity and paternity leave
• Cycle to work scheme
• A range of discounted benefits on high street vouchers, travel insurance, reductions on theatre tickets and entertainments, child care vouchers and much more
• Opportunity to be involved in local community projects
• Continuous development and professional training