Distribution Network Operator (DNO) Client Manager

AtkinsRéalis; Fox Hollies; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A global engineering services organization is seeking a Key Account Manager to foster relationships across the GB DNO account and support client strategies. The ideal candidate will have a proven track record in Key Account Management, particularly in electricity distribution, and excel in stakeholder management and project execution. This role offers competitive salaries and a flexible working culture, ensuring a fulfilling work-life balance while driving innovation in infrastructure and energy systems.

Benefits

Competitive salaries

Flexible working policies

Professional development opportunities

Tailored benefits

Qualifications

• Track record of success in Key Account Management and existing knowledge of GB DNO's.
• Experience in engineering, construction or professional services sectors.
• Ability to translate technical information into proposals.

Responsibilities

• Build and maintain strong relationships across the GB DNO account.
• Support client plans and facilitate strategy sessions.
• Manage the forward pipeline of DNO accounts.

Skills

Key Account Management

Stakeholder Management

Project Management

Commercial Acumen

Communication Skills

Strategic Thinking

Emotional Intelligence

Education

Experience in Electricity Distribution

Job description

Responsibilities

• Have, build and maintain strong relationships across your GB DNO account and internally within AtkinsRealis to foster trust and collaboration.
• Support the DNO Client Director to develop and maintain a client plan / gold sheet for your DNO accounts and facilitate regular KAM meetings and client strategy sessions.
• Contribute to market intelligence (projects, trends, competitors, pricing), analyse client needs, competitor capabilities and align AtkinsRéalis solutions to support the development of compelling value propositions, and marketing campaigns.
• Manage the forward pipeline of your DNO accounts, tracking opportunities and implementing capture plans.
• For pursuits of utmost strategic importance and during peaks in workload act as Capture Manager, leading the development and execution of capture strategies and value propositions.
• Identify new opportunities and cross-sell AtkinsRealis services.
• Engage with Engineering Practices to secure resources and deliver value.
• Oversee effective delivery of work across your DNO accounts and continuously improving and cross selling.
• Ensure adherence to governance processes and best practices.
• Have financial accountability for revenue growth.

Qualifications

• The ideal candidate will bring a track record of success in Key Account Management and ideally have good existing knowledge and contacts across one or more of the GB DNO's (Preference to UKPN, NGED, SSEN & NPG).
• A background and experience working in Electricity Distribution.
• Proven experience of KAM in the engineering, construction, or professional services sectors.
• An understanding of engineering projects and terminology, with the ability to translate complex technical information into easily understandable proposal content.
• Strong stakeholder management and communication skills.
• Strategic thinker with a growth mindset and adaptability.
• Ability to navigate complex client environments and influence perceptions.
• Commercial acumen and experience in bidding and winning work.
• Ability to see the "big picture" and develop a coherent, long-term strategy for winning business in competitive markets.
• Excellent project management skills with the ability to manage multiple pursuits simultaneously under pressure and with tight deadlines.
• Well-developed emotional intelligence with the ability to flex your style to suit different stakeholders and support others to do the same as part of wider development activity.

About AtkinsRéalis

You might know AtkinsRéalis for the great work we do across our wide variety of projects. We're proud to say this is thanks to our people's diversity of thought, expertise, and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.

We're passionate about what we do, but we don't take ourselves too seriously. Simply put, this a great place to be. So, when it comes to your life outside of work, ask us about our flexible working policies designed to help you get the most out of life.

Our Team Our Power Grids Market, part of the Power, Renewables and Industrial Market is growing at a rapid pace. We are responsible for setting the strategy, planning for the future, managing our key client relationships, cross selling group wide capability and working with our engineering practices to deliver excellence and growth. Our Power Grids market focus is direct with regulated transmission & distribution companies indirect with Design and Build Contractors.

We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

Benefits

Explore the rewards and benefits that help you thrive - at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.